Senior AR Caller - Client Support

As a Customer Support Executive L1 Billing, your role will involve: - Having experience in Medical Billing, EHR &/ EMR - Resolving tickets, complaints & transactions in Zendesk during and after each transaction - Possessing analytical and problem-solving skills - Maintaining a high level of professionalism with clients & working to establish a positive rapport with every customer - Working with the product team to stay updated on product knowledge & be informed of any changes in company policies - Impacting the company's bottom line by problem-solving and turning frustrated customers into satisfied ones - Remaining professional and courteous with internal & external customers at all times - Efficiently communicating with vendors to fulfill the customer's needs - Being available to work in Night shifts & being flexible to work on special holidays and weekends - Demonstrating excellent verbal and written communication skills with a customer service mentality - Being a good team player Qualifications required: - Minimum of 2 years Experience in AR Calling from U.S Healthcare is Preferred - Excellent oral & written communication skills are mandatory This role is Full-time and requires flexibility to work in any U.S Shift. Benefits include: - Health insurance - Life insurance - Provident Fund The schedule involves working Monday to Friday in Night shift and US shift. Additionally, you can expect Performance bonus, Quarterly bonus, Shift allowance, and Yearly bonus. If you have any questions or need more information, you can speak with the employer at +91 7397746784.,