AR Caller - Hospital Billing

Job Description:

We are looking for a skilled AR Caller with strong experience in hospital billing to join our growing team. The ideal candidate will be responsible for making outbound calls to insurance companies in the U.S. to follow up on outstanding claims, resolve denials, and ensure timely reimbursement.

Key Responsibilities:

• Follow up with insurance companies for claim status and resolution of unpaid claims.
• Analyze and resolve denied and unpaid claims.
• Ensure appropriate documentation of all follow-ups and actions taken.
• Work on hospital billing claims (UB04) – including inpatient and outpatient billing.
• Meet daily and weekly productivity and quality targets.
• Coordinate with team leads and clients for issue resolution.
• Update systems with accurate information regarding claims status.

Required Skills & Qualifications:

• 1–5 years of experience in AR calling with a focus on hospital billing.
• Strong knowledge of US healthcare RCM (Revenue Cycle Management).
• Familiarity with denial management and appeal processes.
• Experience working with UB04 forms and hospital claims.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Comfortable working in US time zones.

Preferred Qualifications:

• Experience with EHR/EMR systems (e.g., Epic, Cerner, Meditech, Athena).
• Prior exposure to payer-specific guidelines and regulations.

Job Type: Full-time

Pay: ₹15,000.00 - ₹42,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus