You will be a member of Global Business Services supporting the Inbound Transportation team- As a part of this team, you will be responsible for day-to-day tasks and duties relating to the transit of freight- An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary- Also, the individual in this position will have to work in night shift as required by the business-
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation
- Supports assigned business area in the development of strategies, practices, systems, and activities by conducting analyses of initiatives to understand and communicate existing trends; analyzing and interpreting data; and translating data analysis into recommendations that are aligned with business objectives-
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback-
- Manages compliance with local, state, and federal laws and regulations, and company policies and procedures by analyzing and interpreting reports; implementing and monitoring human resource compliance processes; implementing action plans to improve performance; and ensuring confidentiality of information, documentation, and assigned records-
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices-
- Manages customer service on escalated issues by handling incoming and outgoing correspondence to various internal and external customers; following up on concerns and challenges; providing technical support on benefits systems and websites; providing benefits education; researching complex benefits questions and issues to resolve problems; communicating systems problems and resolution proposals to senior leadership and third-party administrators; handling escalated service issues, including calls with attorneys and plaintiffs; keying complex manual enrollments for associates; and serving as a liaison between departments, third-party administrators, and various internal and external customers to resolve highly complex issues and concerns-
- Manages equipment, software, and network requests by submitting requests for technical equipment, hardware, workstations, and software; requesting loaner equipment when necessary; creating user accounts and changes in the systems; following up on the status of personal computer requests; working with vendors on upgrades, enhancements and maintenance of systems and equipment; creating documentation and internal document tasks for department training, and training material as needed to educate customers; and ensuring day-to-day desktop local area network administration, maintenance, and user support for desktop computers, network connectivity, servers, infrastructure design and implementation-
- Manages security access for associates and vendors by entering information into appropriate software application; following security protocols; backing-up hard-drives to maintain confidential information; performing home validation visits to set up access and a secure environment for remote access users; and monitoring annual service and responding to questions regarding security access-
Leadership Expectations:
- Respect for the Individual: Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work-
- Respect for the Individual: Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others contributions and accomplishments-
- Respect for the Individual: Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work-
- Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us-
- Acts with Integrity: Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and acts; acts with accountability for achieving results in a way that is consistent with our values-
- Acts with Integrity: Is consistently humble, self-aware, honest, and transparent- Service to the Customer/Member: Delivers results while putting the customer/member first and applying an omni-merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members-
- Service to the Customer/Member: Adopts a broad perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans-
- Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks-
- Strive for Excellence: Implements and support continuous improvements and willingly embraces new digital tools and ways of working-
Physical Activities:
- Visually verifies information, often in small print
- Reads information, often in small print
- Creates documents, reports, etc- using writing instruments or computer
- Communicated effectively in person or by using telecommunications equipment
- Enters and locates information on computer
Shift Model
- 2:00 pm to 2:30 am IST hours window-
- 5 days working with roster off-
- Flexible working in US and regular IST shift-
Qualifications & Skills
- 5+ years experience in accounting (accounts payable / accounts receivable), finance, payroll, information systems, or related area-
- 5+ years experience using intermediate functionalities of Microsoft Office
- 1 year experience using SAP / S4
- Bachelor s degree in accounting, Finance, Mathematics, Information Technology, or related field-
- 2 years experience in benefits management, customer service, regulatory compliance, or related area
- Prior Distribution Center experience
Our Ideal Candidate
- Identifies the requirements, expectations, and needs of customers/members- Supports and aligns with initiatives, goals, and actions focused on improving customer/member service- Addresses the concerns and issues of internal and external customers/members- Uses customer/member data, analyses, and insights to improve customer/member-related decisions-
- Aligns and pursues work activities to achieve the mission and business priorities of the organization- Shares information, practices, and resources across functions, organizations, and locations to improve performance- Effectively uses existing processes and tools to achieve performance objectives- Uses and explains major process steps to manage time, resources, and challenges to meet goals-
- Integrates relevant information and data and uses expertise to make recommendations or decisions- Identifies and applies sound, fact-based criteria in setting priorities and making decisions- Uses business measures and analyses to identify improvement opportunities- Probes and looks beyond symptoms to determine the root causes of problems and identify possible solutions-
- Develops and presents logical, convincing reasons in support of one s perspectives and initiatives- Proactively shares relevant information and timely updates with appropriate people- Listens attentively and asks questions to ensure understanding-
- Complies with policies and procedures- Demonstrates ethical performance- Supports efforts to enforce compliance with policies and procedures-
Minimum Qualifications---
Option 1: Bachelors degree in accounting, finance, information technology, business, or related area-
Option 2: 2 years experience in accounting, finance, information technology, or related area-
