Job
Description
Objectives of this role Stakeholder Engagement: Foster strong relationships with stakeholders to understand their needs and align business objectives with technology solutions. Requirements Gathering: Lead the requirements gathering process to identify business needs and document functional and non-functional requirements accurately. Data Analysis and Reporting: Utilize data analysis tools to generate insights that inform business decisions and track project performance metrics. Process Improvement: Identify opportunities for process optimization and recommend solutions to enhance operational efficiency and effectiveness. Documentation Standards: Establish and maintain documentation standards to ensure clarity and consistency in project deliverables Change Management: Assist in change management initiatives to ensure smooth transitions for stakeholders and users when implementing new systems or processes. Responsibilities Requirements Elicitation: Engage with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of their needs. Data Analysis: Analyse data trends and metrics to provide insights that inform business strategies and decision-making. Process Mapping: Create and analyse process maps to identify inefficiencies and areas for improvement, recommending solutions to optimize workflows. Project Leadership: Lead cross-functional teams in project initiatives, ensuring alignment between business objectives and technical implementation. Documentation: Develop and maintain comprehensive documentation, including business requirements documents, use cases, process flows, and user manuals. Stakeholder Communication: Act as a liaison between business stakeholders and technical teams, facilitating clear communication and understanding of project goals. Testing and Validation: Oversee the testing process to ensure that solutions meet business requirements, including user acceptance testing (UAT) and validation of deliverables. Change Management: Support change management efforts by preparing stakeholders for new systems and processes, providing training, and addressing any concerns. Strategic Planning: Contribute to strategic planning sessions, providing insights and recommendations based on data analysis and market trends. Risk Management: Identify potential risks associated with projects and propose mitigation strategies to ensure successful outcomes. Qualifications Educational Background Bachelor s Degree: Typically, in Business Administration, Finance, Information Technology, or a related field. Master s Degree (Optional): An MBA or relevant master s degree can be advantageous. Professional Experience: Usually, 3+ years in business analysis in Life Insurance implementations, with demonstrated experience in leading projects. Industry Knowledge: Familiarity with the specific industry (e. g. , finance, healthcare, technology) relevant to the role. Technical Skills: Data Analysis Tools: Proficiency in tools such as Excel, SQL, or data visualization software (optional) (e. g. , Tableau, Power BI). Requirements Management Tools: Experience with tools like JIRA, Confluence, or similar platforms for tracking requirements and project management. Process Mapping: Knowledge of process modeling techniques and tools (e. g. , BPMN, Visio). Certifications (Optional but Beneficial) Soft Skills: Communication Skills: Excellent verbal and written communication skills to convey complex information clearly to various stakeholders. Problem-Solving: Strong analytical and critical thinking abilities to identify issues and propose effective solutions. Leadership: Ability to lead teams and influence stakeholders effectively. Interpersonal Skills: Strong relationship-building skills to foster collaboration across departments.
