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AMERICAN EXPRESS
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Senior Analyst-Product Management

Senior Analyst-Product Management

AMERICAN EXPRESS

2 - 6 years

4 - 8 Lacs

gurugram

Posted:2 weeks ago| Platform:

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Skills Required

product management outbound career development sas operational risk finance wellness analytics sql python

Work Mode

Work from Office

Job Type

Full Time

Job Description

How will you make an impact in this role

This position will be responsible to drive product management, strategy and analytics for consumer Bureau Reporting. The candidate will work closely with Business partners to drive transformation of bureau reporting initiatives.

Identify opportunities for rationalization and better understanding of outbound data eligible for contribution to Credit Bureaus. Role would also be responsible to drive better customer experience and regulation driven initiatives ensuring accurate data is contributed to the customer bureau profiles.

Play a Product Manager/Product Owner role and contribute by identifying business needs, solving complicated business problems defining product strategy, and analyzing solutions to meet business objectives

Support new bureau reporting needs, enhancements in existing bureau reporting process to improve customer experience and monitor KPIs

Drive the validations for bureau migrations to LUMI (Google Cloud) for consumer processes.

Drive upstream data needs for migrations and ongoing initiatives

Drive analytics by deep understanding of what we give and what we get. Identify opportunities by understanding competitor reporting practices and driving reporting rationalization

Partnering with our CFRC Product owners and OBG team to manage the execution by defining, validating and being responsible for end-to-end product adhering to operational risk guidelines

Define project intake based on business objective, execution effort, compliance/regulatory Alignment

Continuously monitor and improve bureau reporting metrics impacting customer experience

Periodically update senior leadership on progress on key initiatives

Build data driven insightful analytics to identify opportunities in bureau reporting for international markets

Analytically define the measures to reduce dependency on legacy data sources source and alternatives in cornerstone

Minimum Qualifications

Strong problem-solving and analytical skills

Ability to work independently on complex, unstructured problems

Strong communication and storytelling skills for data-driven decision-making

Proficiency in stakeholder collaboration and cross-functional teamwork

Strategic thinking with a business-first mindset

An internal and external relationship builder

Knowledge of SQL/SAS/HIVE/PYTHON

Knowledge of MS Office PowerPoint, Excel

Ability to prioritize well, communicate clearly and compellingly and understand how to drive a high level of focus and excellence with a strong, talented opinionated engineering

Demonstrate creativity and self-sufficiency along with strong interpersonal/ collaborative skills and experience working in global teams

Preferred Qualifications

Big Data fundamentals is a plus

Working knowledge of Credit Card business, Risk and Financial Management platforms is desired

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AMERICAN EXPRESS

Financial Services

New York NY

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Senior Analyst-Product Management