Amex Offers team is seeking an Analyst to drive Amex Offers and Digital Media Analytics. This includes delivering and growing robust solutions for Global AMEX Offers and collaboration with stakeholders across Marketing teams. The role will focus on driving key enterprise priorities that include revenue growth, offer adoption and merchant engagement. This role is responsible for end-to-end execution of the project engagement from problem definition, data analysis/interpretation to develop the storyline with the insights/recommendations. Candidate is required to create strategic insights by quickly understanding new data presented in front of them and making decisions based on logic, business understanding and data techniques.
Responsibilities:
- Use analytics to generate insights and partner with Amex Offers Marketing teams to drive higher offer redemption and merchant/ customer satisfaction.
Drive consultative strategic analytical projects focused on AO digital offers ecosystem, industry Amex offers based strategies
Leverage the power of closed loop through Amex network to make intelligent and relevant insights
Work with partners located across the globe spread across multiple business units
Critical Factors to Success
Business Outcomes:
Translate unstructured requests into analytical strategies and convert the available information into actionable insights
Ability to manage multiple requests with a quick turn-around
Envision the bigger problem that the partners are looking at and structure possible what if scenarios
Provide multiple solutions based on timeline and data availability
Leadership Outcomes:
Put enterprise thinking first, connect the role s agenda to enterprise priorities and balance the needs of customers, partners, colleagues shareholders.
Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
Demonstrate learning agility, make decisions quickly and with the highest level of integrity
Lead with a digital mindset and deliver the world s best customer experiences every day
Past Experience:
1 - 2years of relevant experience in analytics domain
Preferred: Experience in the Marketing ADs Analytics/ Offers / Consumer business
Academic Background:
Bachelors in Statistics / Mathematics / Economics / Engineering with relevant experience
Preferred: Post Graduation in Management /Statistics/Mathematics/ Economics/Engineering
Functional Skills/Capabilities:
Performance Analytics Insights
Marketing Measurement, Digital Analytics
Technical Skills/Capabilities:
Python, SQL, PySpark, Power BI
Advanced Statistical Techniques
Advanced Excel
Enterprise Leadership Behaviors
Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
Bring Others With You: Build the Best Team, Seek Provide Coaching Feedback, Make Collaboration Essential
Do It The Right Way: Communicate Frequently, Candidly Clearly, Make Decisions Quickly Effectively, Live the Blue Box Values
We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, ficial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for ficial-we'll-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities