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Seller Success Associate, SmartHub

Seller Success Associate, SmartHub

Amazon

1 - 6 years

4 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Order management Solution selling Relationship building Purchase operations Manager Technology Client relationship Warehouse management B2B Sales Enterprise sales Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, tech solution selling background, and relationship building skills necessary to help position SmartHub as a preferred choice for customers? Do you love building new strategic and tech-driven businesses? Join the SmartHub team as a Seller Success Associate! The vision of SmartHub team is to digitize brand owners and selling partner by providing a suite of product offerings across the businesss lifecycle. Within this, we are building a platform to help sellers manage all their post purchase operations in terms of order management, warehouse management, returns management, planning and shipping. As a Seller Success Associate, your role is to own the post launch engagement of our customers programmatically. You will also drive adoption of new & existing product features with the sole objective of ensuring client success. You will collaborate with product, tech & support teams to solve any recurring issues post launch to sustain the client relationship. You will identify opportunities in SmartHub product or feature sets based on customer insights and partner with internal product teams to win our customers trust. We are looking for someone who is hands-on, detail oriented and process oriented. The candidate should be comfortable understanding technology led businesses and be able to gather actionable conclusions by keenly listening to our customers. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. An understanding of enterprise sales & solution selling is highly desired. About the team As a part of Smbhav announcement ( https: / / smbhav.amazon.in / grow-with-amazon / smart-commerce) this is a team within Smart-commerce suite of products which is building a platform to help sellers manage their post purchase operations in terms of order management, warehouse management, returns management, planning and shipping. - 1+ years of sales experience - Bachelors degree - B2B sales experience

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Seller Success Associate, SmartHub