Scrum Master - Patient Platforms (RDU IT)

Job Title: Scrum Master - Patient Platforms (RDU IT) Location: Manyata Tech Park, Bangalore Work Schedule: Three days on-site, two days remote (3/2) Career Level: E - Individual Contributor position. Introduction to role Join Alexion, AstraZeneca Rare Disease, where we are dedicated to transforming the lives of patients with severe and ultra-rare disorders. As a global leader in complement inhibition, we have pioneered treatments like Soliris (eculizumab) for life-threatening conditions such as PNH and aHUS. We are on a mission to innovate and develop groundbreaking biotechnology products. As a Scrum Master in our IT Delivery team, you will be at the forefront of enhancing our Salesforce.com patient applications, driving agile methodologies to optimize service delivery and improve customer satisfaction. Are you ready to make a difference? Accountabilities As a Scrum Master, you will: Lead and mentor agile teams in implementing and adhering to Scrum methodologies and practices. Conduct daily stand-ups, sprint planning, reviews, and retrospectives to ensure effective communication and collaboration. Identify obstacles and work collaboratively to remove impediments to ensure the teams progress and productivity. Serve as a liaison between the development team and key stakeholders, ensuring clear communication and alignment on goals and objectives. Encourage a culture of continuous improvement by implementing and refining agile processes and recommending best practices. Track and report on key agile metrics like sprint velocity, burn-down charts, and deliverables to drive performance and accountability. Conduct training sessions and workshops to educate team members and stakeholders on agile processes and value. Essential Skills/Experience Education: Bachelor s degree in Computer Science, Information Systems, Business Administration, or related field. Certification in Scrum (Certified Scrum Master) is required. Experience: Minimum of 5 years of experience as a Scrum Master, preferably within the pharmaceutical industry or dealing with Salesforce applications. Technical Skills: Familiarity with patient CRMs and other commercial applications is preferred. Proficiency in using agile tools such as Jira. Leadership Skills: Strong leadership skills with the ability to influence and motivate cross-functional teams. Problem-solving: Excellent problem-solving and conflict-resolution skills. Communication: Strong verbal and written communication skills. Collaboration: Ability to work collaboratively with diverse teams and stakeholders. At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. Ready to make a difference? Apply now to join our team! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Date Posted 02-Jun-2025 Closing Date 08-Jun-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com . Alexion participates in E-Verify.