Scrum Master Advisor - HIH - Evernorth

Position Summary :

We are looking for an innovative and experienced Scrum Master (SM) to join our Product & Planning team . A SM primary focus is to help create an environment where our teams can deliver high quality solutions with a one team approach, and not have to worry about the operation al aspect of a project. SMs typically focus on upholding the values of Scrum, facilitating meetings and discussions, and removing blockers, while also focusing on a team s deliverables.

A successful SM s erves as the servant leader of the Scrum team by removing impediments and helping the team remain successful and on schedule. This person m ust have a sufficient understanding of technology to enable them to lead team members and help th e team overcome development roadblocks . The SM must also understand business strategy and objectives and be able to ensure that development work is prioritized by business value and that results align with objectives . This person e xercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives , and is r ecognized internally as having strong knowledge of Scrum practices . The SM also u ses professional knowledge and acumen to engage with functional leaders on deliverables statuses and scrum metric reporting and maintains an open dialogue on deliverable risks and dependencies.

Job Description & Responsibilities :

• Servant Leader for the team with strong customer focus skills .

• Cross collaborates with members of the team from various functions , including Product Managers and Owners , Engineering Leads and Developers, and Data Governance advisors , and bring s the se functional roles together as o ne t eam to drive outcomes.

• Guid es the team and organization on how to use Agile/Scrum practices and values.

• Guid es the team on how to get the most out of self-organization.

• Guid es the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

• Assess es the Scrum Maturity of the team and organization and coach es the team to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.

• Remov es impediments or guid es the team to remove impediments by finding the right personnel to remove the impediment .

• Build s a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

• Facilitat es getting the work done without coercion, assigning, or dictating the work.

• Facilitating discussion, decision making, and conflict resolution.

• Assist s with internal and external communication, improving transparency, and radiating information.

• Support s and educat es the Product Manager or Owner, especially with respect to grooming and maintaining the product backlog.

• Provid es all support to the team using a servant leadership style whenever possible and leading by example.

Experience Required :

• 5 + Years of experience as a Scrum Master

• Experience / working knowledge of Jira application

• Experience / working knowledge of Agile methodology

Experience Desired :

• Minimum 5-8 years of work experience in agile development space

• Work ed in a Scrum Master role for a software development team that has diligently applying Scrum principles, practices, and theory such as PI planning, facilitating standups, and optimizing work in progress

• Experience defining and writing user stories

• Experience working with two or more scrum teams

• Knowledge of Databricks is a plus

Education Required :

• BS or BA degree in Business, Technology or equivalent work experience and training

• Certified Scrum Master is a plus

Primary Skills :

• Previous experience as a Scrum Master for at least 2 teams simultaneously

• Strong communication and mentoring skills

• Ability to communicate with and work with multiple engineering and product leads

• Detailed oriented with proven ability to prioritize multiple tasks

• Applicable knowledge of technologies used by engineering team s, i.e. API, ETL, SQL, Python, Databricks, AWS

• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)

Additional Skills:

• Cigna and/or Evernorth experience is a plus

• Knowledge of the U.S. healthcare industry is a plus

• Team player with strong interpersonal, consultative, and collaboration skills

• Demonstrated experience working independently with limited direction or guidance