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1.0 - 2.0 years

0 Lacs

palamu, jharkhand, india

On-site

Location Name: Chhatarpur MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

lohardaga, jharkhand, india

On-site

Location Name: Lohardaga MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

ranchi, jharkhand, india

On-site

Location Name: Bundu MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

ranchi, jharkhand, india

On-site

Location Name: Bundu MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

khunti, jharkhand, india

On-site

Location Name: Khunti MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

ranchi, jharkhand, india

On-site

Location Name: Bero MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

khunti, jharkhand, india

On-site

Location Name: Khunti MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

ranchi, jharkhand, india

On-site

Location Name: Bero MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

kharsawan, jharkhand, india

On-site

Location Name: Saraikela MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

hazaribag, jharkhand, india

On-site

Location Name: Bishungarh MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

kharsawan, jharkhand, india

On-site

Location Name: Chauka MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

hazaribag, jharkhand, india

On-site

Location Name: Ichak MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

kharsawan, jharkhand, india

On-site

Location Name: Chauka MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

kharsawan, jharkhand, india

On-site

Location Name: Saraikela MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

hazaribag, jharkhand, india

On-site

Location Name: Ichak MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

hazaribag, jharkhand, india

On-site

Location Name: Tilaiya MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

hazaribag, jharkhand, india

On-site

Location Name: Bishungarh MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

kendrapara, odisha, india

On-site

Location Name: Raj nagar MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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1.0 - 2.0 years

0 Lacs

hazaribag, jharkhand, india

On-site

Location Name: Tilaiya MFI Job Purpose Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. Ensuring qualitative Microfinance sourcing by conducting village surveys, CGT, house verification and income assessment, ensure collections and recoveries are done as per the Group/Centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location. Duties And Responsibilities Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the centre meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers. Ensure collections are done from Customers as per scheduled centre meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP. Carry out end use monitoring of loans as per the process. Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model. Create a daily report of tasks planned and executed and submit to Branch Manager. Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule. Ensuring critical parameters like lead to login are executed as per matrix. Maintain Centre meeting discipline, follow SOPs and code of conduct. Required Qualifications And Experience Graduation / Undergraduate1-2 years in Microfinance JLG business

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6.0 years

0 Lacs

bengaluru, karnataka, india

On-site

This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position Reports To Procurement Manager Your Role And Responsibilities (Mandatory) In this role, you will have the opportunity to purchase materials according to required technical specifications, price, delivery schedule, and terms. Each day, you will ensure purchasing activities align with corporate purchasing policies and procedures. You will also showcase your expertise by identifying new suppliers in cooperation with the relevant category team. The work model for the role is: Onsite This role is contributing to the Motion Business for System Drive Division in Nelamangala - Bangalore India. Main stakeholders are {Supply chain, Procure to pay, Production, Finance}. You Will Be Mainly Accountable For Project Procurement Management: Handling multiple RFQs simultaneously, with long conversion cycles and extended gestation periods. Time-Sensitive Budgetary Activities: Delivering quick turnaround quotes for timeline-driven requirements. Vendor Strategy & Development: Continuously updating the approved vendor list and onboarding new suppliers to optimize cost and value across the supply chain. Supplier Identification & Partnerships: Engaging with strategic suppliers to achieve cost efficiencies and enhance value delivery. Cost Optimization Focus: Driving Total Cost of Ownership (TCO) analysis, cost breakdowns, and rigorous cost control measures. Supplier Qualification & Audits: Ensuring supplier compliance through qualification processes and periodic performance audits. Sales & Procurement Alignment: Supporting sales teams with tailored procurement solutions for ETO (Engineer-to-Order) projects and volume-based cost reductions. Qualifications For The Role Supply Chain Expertise: 2–6 years of hands-on experience in procurement and supply chain operations within the electrical manufacturing domain, with strong command over supply chain metrics and procure-to-pay methodologies. Educational Background: Degree/Diploma in Electrical or Electrical & Electronics Engineering, with practical exposure to Drive Panels, LV/MV systems, and cross-functional team collaboration. Technical Proficiency: Skilled in SAP, MS Office, and analytical tools for purchasing transactions, cost control, and supplier performance tracking. Supplier & Contract Management: Proven experience in supplier development, contract negotiation, and commercial management including taxation and Capex procurement. Communication & Collaboration: Strong verbal and written communication skills in English, with demonstrated ability to negotiate, influence, and work effectively across teams and with suppliers. Value Engineering & Innovation: Track record of challenging the status quo and driving value engineering initiatives from concept to implementation. Agility & Ownership: Proactive, persistent, and results-driven with a readiness to travel domestically and thrive under pressure in dynamic supply chain environments. More About Us ABB System Drives is the market leader in high-power, high-performance drives, drive systems and packages for industrial process and large infrastructure applications, and a leading supplier of power conversion equipment for renewable energy and other applications. The Division offers global support to help customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory "It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning" We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process. We never ask for money from job applicants. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.

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7.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Work Schedule Standard (Mon-Fri) Environmental Conditions Office About Us: Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, outstanding customer access, and a global footprint. Our broad customer base, from research, clinical to commercial production, means you can have a broad and significant impact. All while working in an environment where you will be supported, valued, and rewarded for your performance. Join Thermo Fisher Scientific and make a positive global impact through meaningful work. Help customers improve the world's health, cleanliness, and safety. Develop solutions for tough challenges like environmental protection and finding cancer cures. Position Summary: We are seeking an experienced Application Expert HPLC to join our team. The ideal candidate will have extensive experience in HPLC/UHPLC operations, particularly with Thermo HPLC, and a strong background in the Pharma/Biopharma industry. This role involves significant travel and requires a deep understanding of chromatography products and method development. A day in the Life: Key Responsibilities: Conduct routine visits to designated customers to identify application gaps and provide solutions. Actively participate in method development activities for all chromatography products, including HPLC, at our demo lab. Successfully implement methods at customer sites, ensuring seamless integration and operation. Strengthen Thermo Fisher Scientific’s relationships with key scientific and educational leaders. Generate technically reviewed Proof of Concepts (POCs) and contribute data/reports to global technical tools. Handle and troubleshoot product-related issues at demo labs or customer sites. Learn and support alternate chromatographic techniques as part of cross-product training. Stay updated on current technology trends and scientific literature and share knowledge with the sales force team. Qualifications: Postgraduate or PhD in Chemistry (Analytical/Organic), Biochemistry, or Pharmacy, or equivalent experience. Strong problem-solving skills and the ability to work independently. Excellent communication and interpersonal skills. Willingness to travel extensively (> 70%). Experience: Over 7 years of experience in HPLC/UHPLC operations, with a preference for Thermo HPLC knowledge. More than 5 years of experience in the Pharma/Biopharma industry. This role may require occasional travel based on event requirements and the ability to work in a fast-paced office environment. Benefits: We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Apply today! http://jobs.thermofisher.com Accessibility/Disability Access: Thermo Fisher Scientific provides accessibility services for job seekers with disabilities. If you require assistance due to hearing, vision, mobility, or cognitive impairments, please contact us at 1-855-471-2255*. Provide your contact details and specific accommodation needs during the application process. If you are a job seeker with a disability and need help with accessibility or accommodations during the application process, please use this dedicated telephone line. Messages unrelated to disability-related assistance will not receive a response.

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7.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Work Schedule Standard (Mon-Fri) Environmental Conditions Office About Us: Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, outstanding customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join Thermo Fisher Scientific and make a positive global impact through meaningful work. Help customers improve the world's health, cleanliness, and safety. Develop solutions for tough challenges like environmental protection and finding cancer cures. Position Summary: We are seeking an experienced Application Expert in LCMS to join our team in Ahmedabad. The ideal candidate will have extensive experience in LCMS operations, particularly with Thermo LCMS, and a strong background in the Pharma/Biopharma industry. This role involves significant travel and requires a deep understanding of chromatography products and method development. A day in the Life: Key Responsibilities: Conduct routine visits to designated customers to identify application gaps and provide solutions. Actively participate in method development activities for all chromatography products, including HPLC, at our demo lab. Effectively transfer methods to customer sites, ensuring seamless integration and operation. Strengthen Thermo Fisher Scientific’s relationships with key scientific and educational leaders. Generate technically reviewed Proof of Concepts (POCs) and contribute data/reports to global technical tools. Handle and troubleshoot product-related issues at demo labs or customer sites. Learn and support alternate chromatographic techniques as part of cross-product training. Stay updated on current technology trends and scientific literature and share knowledge with the sales force team. Qualifications: Postgraduate / PhD or equivalent experience in Chemistry (Analytical / Organic) / Biochemistry / Pharmacy. Strong problem-solving skills and the ability to work independently. Excellent communication and interpersonal skills. Willingness to travel extensively (> 60%). Experience Over 7 years of experience in LCMS operations, with a preference for Thermo LCMS knowledge. More than 5 years of experience in the Pharma/Biopharma industry. This role may require occasional travel based on event requirements and the ability to work in a fast-paced office environment. Benefits We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Apply today! http://jobs.thermofisher.com Accessibility/Disability Access Thermo Fisher Scientific provides accessibility services for job seekers with disabilities. If you require assistance due to hearing, vision, mobility, or cognitive impairments, please contact us at 1-855-471-2255*. Provide your contact details and specific accommodation needs during the application process. If you are a job seeker with a disability and need help with accessibility or accommodations during the application process, please use this dedicated telephone line. Messages unrelated to disability-related assistance will not receive a response.

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0 years

0 Lacs

bengaluru, karnataka, india

On-site

As our Sales Intern, you will be the frontline ambassador of our AI Study App—engaging with school decision‑makers (principals, academic coordinators, department heads) in metro markets to demo the product, gather feedback, and secure pilot deployments. You’ll learn consultative selling, territory mapping, and how to drive revenue in the EdTech sector.Key Responsibilities Selected Intern's Day-to-day Responsibilities Include Prospect & Research: Identify and build lists of target schools in assigned metro territories. Outreach & Pitching: Conduct cold calls, emails, and in‑person visits to schedule product demos. Product Demonstrations: Deliver engaging live or virtual demos tailored to school stakeholders’ needs. Requirement Gathering: Understand each school’s assessment workflow and highlight how our app solves their pain points. Pilot Management: Coordinate pilot program roll‑outs, ensure onboarding, and collect user feedback. CRM & Reporting: Maintain accurate records of all interactions in our CRM; report weekly on pipeline progress. Collaborate & Learn: Work closely with Marketing, Product, and Customer Success teams to refine messaging and feature set. What We’re Looking For Education: Fresh graduate (B.A., B.Com, B.Sc, BBA, or equivalent). Communication Skills: Excellent verbal and written English; comfortable speaking with senior educators. Interpersonal Skills: Persuasive, confident, and empathetic—able to build rapport quickly. Curiosity & Learning Agility: Eager to learn EdTech product features, assessment workflows, and sales best practices. Self‑Starter: Proactive, goal‑oriented, and able to manage your own schedule and territory. Tech Savvy: Comfortable using video‑conferencing tools and learning new SaaS applications. What You’ll Gain Hands‑On Sales Experience: Full exposure to B2B sales cycles in the education sector. Mentorship: Work under seasoned sales leaders and get regular feedback. Skill Development: Build strong presentation, negotiation, and consultative‑selling skills. Career Growth: Top performers will be fast‑tracked for full‑time Business Development or Customer Success roles. About Company: Growth Hackers is a fast-growing performance marketing and AI-driven creative agency based in Bengaluru. We specialize in helping brands scale rapidly through a blend of innovative marketing strategies, creative storytelling, and data-backed execution. Our team works with clients across diverse industries, crafting impactful campaigns that combine digital marketing, design, content creation, and cutting-edge AI tools. At Growth Hackers, we believe in measurable results, constant experimentation, and delivering work that not only looks great but drives real business growth.

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10.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Working at heights Job Title: Lead Customer Care Engineer Location: Vadodara About The Company Thermo Fisher Scientific is a global leader in science services, with $40 billion in revenue annually. Our goal is to help customers improve health and safety worldwide. We offer diverse technologies, easy ordering, and pharmaceutical services through renowned brands. Visit www.thermofisher.com for details. Introduction to the Division /Function The Environmental and Process Monitoring Team is part of the CAD Division of Thermo Fisher Scientific. Thermo Scientific Environmental division provides products and service solutions for Ambient air quality analysis, continuous Emissions and Source Gas Monitoring systems that meet Indian government regulations & industrial safety standards. Some popular air quality analysis products are PM10, PM2.5, CO, NOX, SO2, O3, CO2, Nh3, Calibrator, Analyzers and other. We also provide a wide range of analyzers and their services for the process monitoring system as well. Some popular process monitoring products are SOLA-II, Mass Spectrometer, Flow Computer, Gas and Liquid Density meters and others. Role Description/Position Summary This position is accountable for Service revenue, booking, and business development for the West region in India. The Lead Customer Care Engineer will maintain key performance indicators like CAS, DT, RT, DTR, Utilization, and TRD. This role involves encouraging business development opportunities, ensuring flawless service delivery, and driving financial success. The individual will play a crucial part in advancing our mission to provide world-class service solutions! Responsibility Be an integral part of the CAD-EPM service team, spearheading business development including service contract finalization, spares management, upgrades, and ADHOC services. Evaluate critical metrics (CAS, DT, DTR, TRD, OCA, Utilization) and strategize growth. Achieve financial objectives and complete the order process cycle successfully. Meet assigned spares and service revenue targets for the region. Improve and achieve DSO through regular calls with the AR team. Ensure process compliance and take initiative in performance management, including self-assessment, feedback, goal setting, and ethics training. Monitor and ensure timely payment collections for assigned customers. Accurately complete customer invoicing and vendor expense statements. Follow operational policies and guidelines, such as attendance, leaves, mobile, and travel policies. Achieve critical metrics such as RT, DTR, DT, FTFR, and TRD. Coordinate customer training and workshops. Hire contingent engineers as required. Monitor and reduce spare parts consumption under CMC contracts. Initiate efforts to increase spare parts localization and repairs. Ensure ISO audit compliance. Provide accurate revenue and booking forecasts on a weekly basis. Attend team and division calls regularly. Minimum Educational Qualification Degree or equivalent experience in Instrumentation / Electronics Skills, Knowledge And Experience Requirement Minimum 10 years of service experience in the analyzer service field. Service experience with various gas and dust analyzers used in environmental and process monitoring. Preferably experienced with PLC and Data Acquisition System Software. Outstanding written and verbal communication skills. Proven ability to handle territory independently and be self-motivated. Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation, and Involvement. At Thermo Fisher Scientific, each one of our 100,000 outstanding minds has an exceptional story to tell. Join us and contribute to our remarkable mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

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0 years

0 Lacs

ahmedabad, gujarat, india

Remote

Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Office Key Responsibilities Serve as the primary technical contact for customers using Empower CDS in regulated environments (e.g., pharmaceutical, biopharma). Identify and resolve complex issues related to Empower software, including data acquisition, processing, reporting, and system connectivity. Provide remote and on-site support for Empower installations, upgrades, and configurations in client-server environments. Design custom calculation reports for different tests, products, and integration with external systems such as LIMS. Collaborate with IT teams to ensure accurate integration with LIMS, Active Directory, and network infrastructure (on-premise/Cloud). Assist in system validation, including IQ/OQ/PQ documentation and execution. Deliver training and mentoring to internal teams and end-users. Maintain detailed records of support cases, resolutions, and customer interactions using CRM or ticketing systems. Work closely with Thermo Fisher India technical support and product teams to advance and resolve critical issues. Keep updated with Empower software updates, patches, and industry developments. Required Qualifications Bachelor's degree or equivalent experience in Computer Science, Information Technology, or a related field. Proven experience with Empower CDS and its deployment in regulated environments. Strong problem-solving skills and the ability to identify and resolve complex technical issues. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a collaborative team. Familiarity with network infrastructure and integration with external systems such as LIMS. Experience in system validation, including IQ/OQ/PQ. Why Join Us? At Thermo Fisher Scientific, you will be part of an ambitious team dedicated to making the world healthier, cleaner, and safer. You will have the opportunity to work on world-class projects, collaborate with hard-working colleagues, and make a significant impact on the scientific community. Join us and contribute to our mission with your proven skills and experience. We are committed to encouraging an inclusive environment where a diverse group of backgrounds and perspectives are valued. Be part of something outstanding and help us achieve flawless execution in everything we do!

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