Job
Description
Practice Overview:
CN TD&L specializes in envisioning, designing, developing and deploying industry-specific custom learning solutions in areas of large business and workforce transformations, leadership capability development, corporate academies etc. that abide to the growing needs of mobility and technology usage. We help clients develop individual and organizational capabilities that accelerate workforce productivity and business performance through a complete end-to-end learning solution including:
Learning Planning: Aligning an organizations learning needs with business objectivesLearning Design & Development: Building, buying and reusing learning contentLearning Delivery: Planning and delivering learning across a mix of mediaLearning Administration: Enabling learning management and administrative servicesConsidering future workforce needs and digital opportunities, CN offers learning services that enable clients to incorporate new ways of working and define their talent development strategy through business-aligned yet cutting edge training solutions:Anytime, anywhere learning:Provide customized, networked, and just-in-time learning in the form of games, engaging and media-rich videos, and bite-sized modulesOrganization-based, offline and online learning:Provide formal learning methods for complex and highly technical content that are focused towards high-impact learning experience and performance assessmentExplore, research and learn with peers:Provide opportunities for collaboration forums within organizations that help increase employee engagement, encourage inputs from employees at all levels and serve as good repository of knowledge-based material by leveraging forums and knowledge management platformsReal-time, decision-based learning: Provide real-time, context-integrated learning to apply skills learnt making learners feel more confident and lead to effective enhancement of their skillsCloud-based, competency driven off the shelf courses:Provide unique cloud-based, competency driven offering of Academies, blended with outcome-driven and innovative delivery techniquesWith a 400+ team of deep-skilled learning practitioners across India, China, Poland, LatAm, Germany, South Africa, the CN TD&L Practice has executed more than 300+ projects with over 100+ clients, across North America, EALA and APAC, across all industries like Products, Resources, Finance, Public Sector etc.
Skill/Operating Group
Instructional Design [T&O]Level
Senior ManagerLocation
Gurgaon/Mumbai/Bangalore/PuneTravel Percentage
Expected Travel could be anywhere between 0-100%, globallyPrincipal Duties
And Responsibilities:
Lead learning efforts for large-scale as well as niche business transformation programs.Develop learning strategies that are aligned with clients business and talent strategies, driving positive change, innovation, and development across the client organization.Collaborate across the client organization with their business leaders and executives to identify and develop specific solutions for their learning needs and growth.Supervise the learning development team on projects; be the primary point of contact for external and internal stakeholders for program scope, budget, timelines, progress, risks, escalations, and updates; monitor effectiveness of learning programs; and recommend new approaches to enhance learning solution offered.Demonstrate multiple levels of stakeholder management, across different groups of internal (within Accenture) as well as external (outside of Accenture) stakeholders.Negotiate learning contracts.Program manage multiple Learning and Talent programs across the practices portfolio.Assist practice leads to develop high-performing teams and individuals while ensuring they have the required resources.Lead business development by spearheading proposals for new work and building client relationships.Lead organizational and practice initiatives; design and develop an adaptable and agile capability that aligns with the practices strategic direction and goals.Be seen and recognized as a thought and practice leader, who builds on the practices strengths and brings new perspectives to the team; be an expert in at least one niche area of learning design / technology / experience.Key Competencies and
Skills:Ability to program manage multiple learning programs simultaneouslyAbility to craft, sell, and deliver fit-for-purpose learning solutionsExtensive knowledge of learner-centric, performance-based instructional theories, adult learning principles, neuro-science and behavior-backed design principles/methodologies, and how to leverage these along with communication and other change management components for an integrated, holistic learning solutionIn-depth, expert-level, demonstrated knowledge of new, upcoming and disruptive technologies impacting various industry groups and their learning needsStrong project management skills with proven ability to manage multiple priorities in a fast-paced work environment while delivering high-quality resultsStrong analytical skills and experience using and presenting data to make decisionsAbility to work effectively in an agile, continuously evolving, and sometimes ambiguous environmentProven ability to build strong relations with multiple stakeholdersSoft
Skills:Sharp business acumenExcellent interpersonal skills with Business leaders, team members, and vendorsEmpathetic leader with expert communication, mediation, influencing, and coaching skillsInnovative and proactive problem-solving skillsStrong multi-tasking abilityStrong program management skills (budget management, project planning, time management, communication, decision-making, presentation, organization, and interpersonal skills)Strong analytical skillsStructured problem solvingCross-cultural competencePeople leadership skillsStrategic and creative mindset
Qualification
Qualifications:
Education - Graduate/Post GraduateProven experience as a learning and development leader or broader HR leaderPreferred Experience - Formal training or education in Adult Learning, Human Performance Technology, Instructional Design, Learning Delivery, and Learning Evaluation is highly desirable; Experience with Operating Systems (Lean, Six Sigma), Learning Organizations; Global experienceDesirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, MBA, PMP certificationExperience:
15+ years of experience in the areas of learning strategy, design, delivery, and technology8+ years of proven expertise in executing successful learning programs; managing large and diverse teams; creating, deploying and managing talent management and performance management strategies, programs and solutions linked to business growth objectives, in a highly matrixed environment5+ years of corporate learning experience (preferably in consulting companies)Deep experience in adult learning principles, competency modeling, blended learning, and learning in the flow of workCollaborative working experience in the space of change, talent, and performance managementExpertise in Talent Management and Learning & Development with demonstrated success in building learning programs that are scalablePractical experience in learning advisory and business needs consultingExperience with global project management and relevant experience to identify, triage and offer solutions for mitigating riskExperience in leading and managing agile learning programs in a fast-paced environmentExperience in leading and delivering right learning solutions at the right time for enterprise-wide technology transformation programs, leadership programs, and other behavioral skilling programs, across industry groups and functionsExperience in working with global teams, cultures and industriesExperience in developing strong strategic business relationships to identify opportunities and turn them to projects and thereby, drive business developmentExperience in learning solution sales for multiple clients across industries and geographies (including preparing detailed proposals with learning approach and financial details, and presenting the proposal orals to prospective clients)Experience in the innovative application of eLearning technologies
