Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
3.0 - 6.0 years
2 - 4 Lacs
Tiruchirapalli
Work from Office
We are looking for a skilled Relationship Manager with 3 to 6 years of experience to join our team at Equitas Small Finance Bank Ltd in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored investment solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Conduct thorough needs analysis to provide expert advice on mutual fund investments. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Stay updated with market trends and regulatory changes to remain competitive and compliant. Provide exceptional customer service by resolving queries and concerns promptly and professionally. Job Requirements Proven experience in relationship management, preferably in the BFSI industry, with a focus on mutual funds. Strong understanding of financial markets, products, and regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Proficiency in using technology and software applications to manage client relationships. Strong analytical and decision-making skills with attention to detail.
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
Kumbakonam, Tiruchirapalli, Virudhachalam
Work from Office
We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with UCV systems is an added advantage. Ability to build and maintain strong relationships with customers and colleagues.
Posted 1 week ago
1.0 - 2.0 years
1 - 3 Lacs
Pratapgarh, Udaipura
Work from Office
We are looking for a highly skilled and experienced Customer Service Officer to join our team in Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry, with excellent communication skills and a passion for delivering exceptional customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various channels, including phone, email, and walk-in. Resolve customer complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services to customers. Job Requirements Strong knowledge of banking operations and procedures. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to build strong relationships with customers and colleagues.
Posted 1 week ago
1.0 - 4.0 years
1 - 2 Lacs
Kotputli, Jaipur
Work from Office
We are looking for a highly skilled and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and resolve client queries promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is preferred. Ability to build and maintain strong relationships with clients and colleagues.
Posted 1 week ago
1.0 - 6.0 years
1 - 2 Lacs
Tirunelveli, Kanniyakumari
Work from Office
Looking for a skilled Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-7 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and resolve client queries promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Proven experience in relationship management and sales. Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with UCV systems is an added advantage.
Posted 1 week ago
1.0 - 2.0 years
7 - 11 Lacs
Cuddalore
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify new business prospects and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of customer satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the industry. Job Requirements Minimum 1 year of experience in the BFSI industry, preferably in Merchant OD. Strong knowledge of the BFSI sector and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is an advantage.
Posted 1 week ago
4.0 - 6.0 years
4 - 8 Lacs
Mandya, Mysuru
Work from Office
We are looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 4 years of experience in the BFSI industry, preferably in retail mortgages. Roles and Responsibility Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement effective sales plans to meet or exceed monthly targets. Provide exceptional customer service and support to resolve client queries and concerns. Job Strong knowledge of retail mortgages and financial products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams. Proficiency in Microsoft Office and other software applications.
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Madurai, Nagar, Thirumangalam
Work from Office
Looking for a motivated Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 0-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Conduct market research and stay updated on industry trends to offer informed investment advice. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to build long-term relationships with clients. Analyze client feedback and suggest improvements to enhance overall customer satisfaction. Job Strong knowledge of Mutual Funds and the BFSI industry is essential. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills are needed to analyze market trends and provide informed advice. Experience working with cross-functional teams to achieve business objectives. Strong attention to detail and organizational skills to manage multiple tasks simultaneously.
Posted 1 week ago
2.0 - 7.0 years
7 - 11 Lacs
Erode
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with a strong background in merchant operations. Roles and Responsibility Manage and maintain relationships with existing merchants to increase business growth. Identify new business opportunities and develop strategies to expand the customer base. Collaborate with internal teams to ensure seamless execution of merchant onboarding and disbursement processes. Develop and implement effective sales plans to achieve business targets. Provide exceptional customer service and support to resolve merchant queries and issues. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Job Requirements Strong knowledge of merchant operations, including onboarding, disbursement, and repayment processes. Excellent communication and interpersonal skills to build strong relationships with merchants and internal stakeholders. Ability to work in a fast-paced environment and meet business targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working in the BFSI industry, preferably in a similar role. Familiarity with regulatory requirements and compliance frameworks governing the banking industry.
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Kollam, Coimbatore, Thiruvananthapuram
Work from Office
We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer relationships. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Strong understanding of the BFSI industry and its regulations. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience in developing and implementing business plans and strategies. Ability to build and maintain strong relationships with clients and stakeholders.
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Nagar, Chennai
Work from Office
We are looking for a highly skilled and experienced Digital Banking Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, with expertise in digital banking platforms. Roles and Responsibility Manage and maintain the bank's digital channels, including online and mobile banking platforms. Develop and implement strategies to enhance customer engagement and retention through digital banking services. Collaborate with cross-functional teams to identify and mitigate risks associated with digital banking operations. Provide excellent customer service and support to resolve issues related to digital banking transactions. Analyze market trends and competitor activity to stay ahead in the competitive BFSI landscape. Ensure compliance with regulatory requirements and industry standards for digital banking practices. Job Requirements Strong understanding of digital banking principles, technologies, and best practices. Excellent communication and interpersonal skills to interact effectively with customers and internal stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. Proficiency in using digital banking software and systems, with strong analytical and problem-solving skills. Experience working in a team environment, collaborating with colleagues to achieve shared goals. Strong attention to detail and ability to maintain accurate records and reports.
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Pune, Akurdi, Chowk
Work from Office
Looking for a skilled Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored investment solutions. Conduct thorough needs analysis to identify client requirements and offer personalized advice on mutual fund investments. Collaborate with internal teams to stay updated on market trends and regulatory changes affecting mutual funds. Provide exceptional customer service by responding promptly to client inquiries and resolving issues professionally. Identify new business opportunities through networking and referrals to expand the existing client base. Stay current with industry developments and competitor activity to maintain a competitive edge. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in mutual funds. Strong knowledge of financial markets, products, and regulations governing mutual funds. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and meet sales targets. Proficiency in using technology and software applications to manage client relationships and track market trends. Strong analytical and decision-making skills to provide informed investment advice.
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
Hospet, Gadag, Hubli
Work from Office
We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in finance or banking. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes. Analyze financial data to identify trends and areas for improvement in receivables management. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports on receivables and collections. Job Requirements Strong knowledge of financial regulations and laws governing the BFSI industry. Excellent communication and interpersonal skills for effective customer interaction. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills to resolve complex issues. Proficiency in Microsoft Office and other relevant software applications. Experience working with CRM systems and managing large datasets.
Posted 1 week ago
1.0 - 4.0 years
7 - 11 Lacs
Hosur, Chennai, Vellore
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in merchant operations. Roles and Responsibility Manage and maintain strong relationships with existing merchants to increase business growth. Identify new business opportunities and develop strategies to expand the customer base. Collaborate with internal teams to ensure seamless execution of merchant onboarding and disbursement processes. Develop and implement effective sales plans to achieve business targets. Provide exceptional customer service and support to resolve merchant queries and issues. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Job Requirements Strong knowledge of BFSI industry dynamics and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with merchant operations and understanding of their needs is essential.
Posted 1 week ago
2.0 - 5.0 years
5 - 9 Lacs
Karnataka
Work from Office
We are looking for a skilled Senior Key Account Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience in the BFSI industry, with a strong background in managing key accounts and driving business growth. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with existing clients to increase customer satisfaction and retention. Identify new business opportunities and expand existing client relationships. Collaborate with cross-functional teams to drive business growth and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Provide exceptional customer service to ensure high levels of customer satisfaction. Job Requirements Proven experience as a Senior Key Account Manager or similar role in the BFSI industry. Strong understanding of the BFSI sector and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is an advantage.
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
Kolhapur, Pune
Work from Office
We are looking for a highly skilled and experienced Credit Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-6 years of experience in the BFSI industry. Roles and Responsibility Manage credit portfolios and make informed decisions on loan approvals. Conduct thorough credit assessments and risk analyses. Develop and implement effective credit policies and procedures. Collaborate with cross-functional teams to achieve business objectives. Monitor and report on credit performance metrics. Identify opportunities to improve credit processes and operations. Job Requirements Strong knowledge of credit principles, practices, and regulations. Excellent analytical, communication, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in credit software and systems. Strong attention to detail and organizational skills. Ability to build relationships with clients and stakeholders.
Posted 1 week ago
2.0 - 3.0 years
1 - 2 Lacs
Nandyal, Tirupati, Kurnool
Work from Office
We are looking for a highly skilled and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints professionally. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of banking products and services, including savings accounts, loans, and credit cards. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail and accuracy. Proficient in using computer software applications, including Microsoft Office and other banking systems. Ability to adapt to changing circumstances and priorities, with a flexible and proactive approach.
Posted 1 week ago
2.0 - 5.0 years
1 - 4 Lacs
Palanpur
Work from Office
We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience in the BFSI industry, with a strong background in sales and business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to develop and launch new products and services. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience in developing and implementing business strategies to achieve sales targets. Familiarity with CRM software and other sales tools.
Posted 1 week ago
13.0 - 18.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for a skilled Senior Regional Sales Manager to lead our sales team in achieving business objectives. The ideal candidate will have a strong background in the BFSI industry and 13 years of experience. Roles and Responsibility Develop and implement effective sales strategies to drive business growth. Lead and manage a team of sales professionals to achieve targets. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to develop new products and services. Monitor and control expenses to ensure profitability. Job Requirements Proven track record of achieving sales targets in the BFSI industry. Strong leadership and management skills with the ability to motivate teams. Excellent communication and interpersonal skills to build strong relationships. Ability to analyze market trends and develop effective sales strategies. Strong problem-solving and decision-making skills to drive business growth. Experience in managing and controlling expenses to ensure profitability.
Posted 1 week ago
2.0 - 3.0 years
8 - 12 Lacs
Pathankot
Work from Office
We are looking for a highly skilled and experienced Branch Business Head to lead our team in Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Develop and implement strategies to achieve business objectives and expand customer base. Manage and supervise a team of professionals to ensure excellent customer service and sales performance. Build and maintain relationships with key stakeholders, including customers, partners, and regulatory bodies. Analyze market trends and competitor activity to identify opportunities and threats. Ensure compliance with regulatory requirements and internal policies. Monitor and control expenses to manage resources effectively. Job Requirements Proven experience in a leadership role within the BFSI industry. Strong understanding of financial products and services, particularly in small finance banking. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience in managing teams and driving business growth through strategic planning.
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry. Roles and Responsibility Manage and maintain accurate records of receivables, including invoices, payments, and outstanding balances. Develop and implement effective strategies to minimize bad debt and improve cash flow. Collaborate with cross-functional teams to resolve billing discrepancies and payment issues. Analyze and report on receivable performance metrics, such as delinquency rates and collection efficiencies. Identify and mitigate potential risks associated with receivables, including fraud and credit risk. Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally. Job Requirements Strong knowledge of accounting principles, financial regulations, and banking operations. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment with multiple priorities and deadlines. Proficiency in Microsoft Office applications, particularly Excel and Word. Experience with receivable management software and systems is an asset. Strong analytical and reporting skills, with attention to detail and accuracy.
Posted 1 week ago
2.0 - 5.0 years
1 - 3 Lacs
Chitradurga, Tiptur, Bhadravati
Work from Office
We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-5 years of experience in the BFSI industry, with expertise in managing receivables and collections. Roles and Responsibility Manage and oversee the branch's receivable portfolio, ensuring timely payments from customers. Develop and implement effective strategies to minimize bad debt and improve cash flow. Collaborate with the collections team to resolve outstanding issues and reduce delinquencies. Analyze and report on receivable performance metrics, providing insights for improvement. Ensure compliance with regulatory requirements and internal policies related to receivables. Build strong relationships with customers, addressing their queries and concerns regarding payments. Job Requirements Strong knowledge of accounting principles, financial regulations, and banking practices. Excellent communication, negotiation, and problem-solving skills. Ability to work effectively in a fast-paced environment, meeting deadlines and targets. Proficiency in MS Office and other relevant software applications. Strong analytical and reporting skills, with attention to detail and accuracy. Experience working in a similar role within the BFSI industry, preferably in a bank or NBFC setting.
Posted 1 week ago
3.0 - 5.0 years
1 - 2 Lacs
Hyderabad, Nizamabad
Work from Office
We are looking for a highly skilled and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-5 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is preferred. Ability to build and maintain strong relationships with customers and colleagues.
Posted 1 week ago
4.0 - 6.0 years
1 - 4 Lacs
Sangamner, Jaipur
Work from Office
We are looking for a skilled Personal Banker to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 4 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective banking strategies to achieve business objectives. Build and maintain strong relationships with clients to understand their financial needs. Provide expert advice on investment products and services to clients. Manage and grow a portfolio of high net worth individual (HNI) clients. Collaborate with internal teams to deliver exceptional customer service. Identify new business opportunities and expand existing client relationships. Job Requirements Strong knowledge of banking operations, including sales, customer service, and compliance. Excellent communication and interpersonal skills to build strong client relationships. Ability to analyze financial data and provide informed investment advice. Strong problem-solving and analytical skills to resolve complex client issues. Experience working in a fast-paced environment with multiple priorities and deadlines. Proficiency in using banking software and technology to manage client portfolios.
Posted 1 week ago
2.0 - 4.0 years
1 - 3 Lacs
Gokak
Work from Office
We are looking for a highly skilled and experienced Customer Service Officer to join our team in Equitas Small Finance Bank Ltd. The ideal candidate will have 2 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products. Job Requirements Minimum 2 years of experience in customer service or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of banking operations and financial products is an advantage. Strong problem-solving and analytical skills. Ability to build rapport with customers and internal stakeholders.
Posted 1 week ago
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