Job
Description
PRIMARY PURPOSE OF POSITION This role is to provide complete business Winshuttle/Evolve application administrative, user, and project support to all transactional upload processes to SAP sub-ledgers. This US role will be the primary support person working in the Enterprise Financial Systems (EFS) team. The EFS team is responsible for the ensuring that the Evolve system and related processes are fully operational, ensuring that the SAP integrations are functioning accurately as well as assisting Evolve preparers with process rejects and errors. This role will also provide cover for other financial systems including Blackline and Master Data Governance as needed within the team. PRIMARY DUTIES AND ACCOUNTABILITIES (means principal, main, major or most important duties / accountabilities that the employees will performs) Provide business and system admin support of the Winshuttle/Evolve application, including all production users and project initiatives: Maintain master data and perform weekly, semi-monthly & monthly deployments of Winshuttle/Evolve templates across various financial areas to support 100+ end users: General Ledger Accounts Receivable Asset / Project Systems Accounts Payable Inventory / Supply Chain / Tax Collaborate with the business, IT and management to enhance system performance, improve and streamline processes Support user experience, including access, user setup, and error troubleshooting Investigate, communicate, and resolve daily Evolve template errors using knowledge of SAP t-codes and Excel to resolve errors Work with internal teams to assist in Automation Project initiatives Support audit requests and maintain SOX compliance SOPs & Training Develop and ensure SOPs are continuously updated to a high quality and on a timely basis Keep up to date with system and process changes, including testing and upgrades Train other team members to ensure proper global coverage Provide support and cross-train other systems as needed including: Blackline - local admin function with a focus on record maintenance in the Account Reconciliations, Journals and Tasks modules. Master Data Governance assisting in the creation of the SAP master data, including documenting and tracking user requests POSITION SPECIFICATIONS Bachelors Degree in Accounting, Business, Finance or IT 3+ years of Experience required in a Financial Systems Admin profile Attention to detail and ability to maintain a high level of accuracy Customer focused with excellent oral and written communication skills with users at all levels as well as external parties Excellent problem-solving and analytical skills, capable of proactively thinking and investigating solutions in Concur without supervision Strong organizational skills Ability to multitask effectively and be able to balance multiple priorities and meet deadlines Experience working across multiple time zones, cultures, and languages Customer service experience; managing queries and dealing with people at all levels internally and externally Technical background, awareness of RTR, SAP processes Agile team member willing to learn other systems, processes and develop new skills Willingness to coach, share knowledge and expertise with team members across towers and other business units
