Sap Crm Functional Consultant

• Job Title: SAP CRM Functional Consultant

• Experience: 8 to 18 Years in SAP CRM, SD, S/4 Hana

• Work Mode: Remote

• Notice Period: Immediate Joiners are preferred with 0 to 15 Days NP

• Job Location: Open Hyderabad / Bangalore / Mumbai / Pune / Delhi / Chennai / Any Other Location

• Work Timings: Flexible to work in US Shift Timings 06:30 PM to 03:30 AM IST or 09:30 PM to 06:30 AM IST

• Qualification: Any Graduation or Post-Graduation (Preferred: B.E. / B.Tech / MBA / MCA)

• We are seeking a highly experienced and self-driven SAP CRM Functional Consultant to join our dynamic team supporting strategic US-based clients. This role requires deep functional expertise in SAP CRM Sales and Service modules along with SAP SD, and the ability to work effectively in US shift hours. Candidates with prior experience supporting US customers in implementation and AMS projects will be given preference. The ideal candidate should possess a strong consulting mindset, be adept at managing client expectations, and deliver value-driven solutions across SAP CRM landscapes including S/4HANA environments.

Responsibilities:

• Lead and support end-to-end SAP CRM Sales and Service implementation and AMS projects.
• Work closely with business and IT stakeholders to gather requirements and deliver functional designs and scalable solutions.
• Configure CRM components including Service Orders, Contracts, Complaints, and Web UI roles, ensuring seamless integration with SAP SD and ECC modules.
• Participate in S/4HANA transformation initiatives, with a focus on CRM-related activities.
• Coordinate with technical teams for developments and enhancements using industry best practices.
• Provide guidance during system testing, user training, and hypercare support phases.

Experience:

• 8 to 18 years of experience in SAP CRM with strong exposure to SAP SD, S/4Hana and ECC integration.
• Proven track record of delivering at least two full-cycle SAP CRM implementations & Support Projects.
• Experience in supporting clients in industries such as Retail, Apparel, Trading, Automobile, or Rental services.
• Exposure to S/4HANA environments, CRM Middleware, Fiori apps, and cross-functional integration.
• Excellent communication, stakeholder management, and problem-solving skills.
• Prior experience working with US-based clients is a strong advantage.

That is what makes us special-

• Team-oriented corporate culture, collaboration as equals and steady knowledge transfer
• Active participation in shaping your future.
• Individually tailored mentoring program
• Sustainable career support with our career model and individual development programs
• International project opportunities and networks

Do you have questions?

• We are looking forward to receiving your complete application documents (cover letter, CV and references) stating the earliest date you could start.

Let's meet.

Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to santhosh.koyada@bs.nttdata.com mentioning the job title in the subject line, along with the following details:

• Current CTC
• Expected CTC
• Notice Period

Mandatory Skills: SAP CRM Functional, CRM integration, EDI, ALE, S/4Hana, Fiori, Master Data – Materials, Customer Vendor Integration (CVI), Credit Management, Pricing, CRM Middleware, CRM Support, CRM Perspective, CRM Systems, CRM Sales, CRM for Customer, C4Hana, CRM with Salesforce, CRM Service, SAP CRM, SAP SD CRM, SAP CRM with IPC, SAP CRM Practice, SAP CRM 7.0