6 Crm Support Jobs

Handle email &chat-based customer service inquiries Address concerns related to mobile plans, billing, internet services, and account settings Accurately update customer interactions in internal tools/CRM Any International Bpo exp Voice / Nonvoice Required Candidate profile Follow standard operating procedures and compliance guidelines Comfortable with rotational shifts, especially early mornings Experience in BPO/telecom chat/email processes is a plus Perks and benefits Perks and Benefits

This is a full-time on-site role for a CRM and ERP Implementation & Support Executive at Buildesk. The role involves implementing and supporting CRM and ERP systems, managing customer relationships, analyzing sales data, and overseeing project management tasks. Key Responsibilities Lead the end-to-end implementation of CRM and ERP systems, aligning with client requirements. Customize and configure solutions to optimize business processes. Provide expert support, troubleshooting, and training to clients and internal teams. Collaborate with stakeholders to gather feedback and enhance system performance. Conduct training sessions. Ensure timely resolution of technical issues while maintaining high customer satisfaction. Monitor customer health metrics to implement measures that reduce churn risks.Identify opportunities for upselling and cross-selling, contributing to revenue growth. Partner with sales and onboarding teams to ensure a smooth customer transition from sales to implementation. Expanding the customer base by upselling and cross-selling. Knowing your competition and strategizing accordingly. Skills Required Analytical Skills, Sales, and Project Management skills Excellent Communication and Customer Relationship Management (CRM) skills Experience in implementing and supporting CRM and ERP systems Ability to analyze sales data and interpret results Strong problem-solving and decision-making abilities Project Management certification is a plus Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills.

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management

Job Title: Executive - CRM Support Location: Siganallur, Coimbatore Languages: English, Tamil, and Spoken Hindi Salary: Up to 3.7 LPA Key Responsibilities: Act as the first point of contact for CRM-related queries. Provide first-level support to end-users by resolving basic functional issues. Escalate unresolved concerns to the relevant team. Assist users in daily CRM operations and system navigation. Conduct user training sessions to improve CRM adoption. Maintain documentation and update user manuals. Generate and share daily MIS reports on CRM usage and issues. Added Advantage: Candidates with sales related CRM knowledge. Share your profiles to jayaprabha.a@cielhr.com WhatsApp/Call: 9789052080

This is a full-time on-site role for a CRM and ERP Implementation & Support Executive at Buildesk. The role involves implementing and supporting CRM and ERP systems, managing customer relationships, analyzing sales data, and overseeing project management tasks. Key Responsibilities Lead the end-to-end implementation of CRM and ERP systems, aligning with client requirements. Customize and configure solutions to optimize business processes. Provide expert support, troubleshooting, and training to clients and internal teams. Collaborate with stakeholders to gather feedback and enhance system performance. Conduct training sessions. Ensure timely resolution of technical issues while maintaining high customer satisfaction. Monitor customer health metrics to implement measures that reduce churn risks.Identify opportunities for upselling and cross-selling, contributing to revenue growth. Partner with sales and onboarding teams to ensure a smooth customer transition from sales to implementation. Expanding the customer base by upselling and cross-selling. Knowing your competition and strategizing accordingly. Skills Required Analytical Skills, Sales, and Project Management skills Excellent Communication and Customer Relationship Management (CRM) skills Experience in implementing and supporting CRM and ERP systems Ability to analyze sales data and interpret results Strong problem-solving and decision-making abilities Project Management certification is a plus Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills.

In Microsoft Dynamics 365 CRM, providing deep functional expertise. Work both as a team player and an individual contributor, taking ownership of critical tasks. Manage the end-to-end support operations for Microsoft Dynamics 365 CRM solutions. Required Candidate profile Experience in Microsoft Dynamics 365 CRM (Customer Engagement), with a focus on support. Proven experience in managing CRM support operations Prior experience in handling small-scale CRM projects,