11 Crm Support Jobs

The Sales Support Intern position is based at Koratty Infopark, Thrissur, Kerala, India, offering a 3-month duration with the potential for extension. This role operates in a hybrid mode, blending remote work with on-site presence as necessary. As a Sales Support Intern, you will join our proactive sales team, showcasing a sales-oriented mindset, entrepreneurial drive, and a genuine enthusiasm for business development. This role grants you exposure to the operational dynamics of a rapidly expanding company's sales functions, involving participation in real-world campaigns, engagement with prospective clients, and insights into business scalability. Your responsibilities will encompass various key areas: Lead Generation & Market Research: Conduct research to identify potential clients, market trends, and growth opportunities. Aid in constructing lead pipelines through online platforms and directories. CRM Support & Data Handling: Assist in the maintenance and updating of lead and customer data within our CRM system, with guidance provided as needed. Sales Enablement: Collaborate on the creation of pitch decks, sales presentations, and proposals. Assist in optimizing sales documentation and ensuring consistent and timely client communication. Customer Interaction: Engage with prospects and clients to collect feedback, address inquiries, and support engagement efforts that foster trust and retention. Team Coordination & Admin Support: Assist in scheduling sales meetings, generating reports, and overseeing day-to-day operational tasks to enhance team productivity. The ideal candidate will be pursuing or have recently completed a Bachelor's degree in Business, Marketing, Commerce, or a related field. Desired attributes include a sales-centric mindset, entrepreneurial spirit, effective communication skills, a keen interest in storytelling and persuasion, a proactive problem-solving approach, and a willingness to learn and adapt in a fast-paced, goal-oriented environment. While familiarity with tools like Microsoft Office and CRM platforms such as HubSpot or Salesforce is advantageous, it is not mandatory. Emphasis is placed on your eagerness to learn and grow within the role. By joining us as a Sales Support Intern, you can expect to gain: - Practical experience in executing sales strategies, nurturing leads, and ensuring customer success. - Mentorship from seasoned sales leaders and exposure to cross-functional collaboration. - Deeper insights into B2B/B2C sales pipelines, market research, and deal lifecycles. - Opportunities to actively contribute to growth-centric initiatives rather than merely observing. - Potential for full-time placement based on your performance and alignment with the team.,

CRM Operations & Database Management Maintain the accuracy and cleanliness of client and property data in the CRM. Monitor entries to avoid duplicates or missing records. Generate pipeline and lead quality reports daily/weekly, and flag anomalies to management. Lead Tracking & Opportunity Management Track opportunities from lead generation to conversion. Assign leads to sales agents based on segmentation, priority, and workload. Set tasks and reminders within CRM for timely follow-ups. Client Engagement & PostSales Coordination Monitor client feedback and resolve issues related to documentation, legalities, loan processes, handover, etc. from booking through possession. Liaise between clients and relevant departments (sales, legal, finance, operations).

audibene / hear.com is the fastest-growing audiology care company ever and a profitable global HealthTech with origins in Europe. The company is driven by the belief that every person should hear well to live well. With a unique digital business model, audibene / hear.com has revolutionized the way hearing care is provided. Since its inception in 2012, audibene / hear.com has assisted over 100,000 customers in achieving better hearing. The team has expanded from 2 to over 1,000 individuals in just 7 years, operating in 11 international locations from Denver to Seoul. As an Online Marketing Manager at audibene / hear.com, you will be an integral part of the Korean Customer Acquisition team. The company values collaborative teamwork, continuous learning, and innovation to create a brighter future. The motto "hear well to live well" drives the team towards success and aims to keep customers connected with their loved ones. Your responsibilities will include: - Lead generation: Taking charge of lead generation on Korean and global ad platforms such as Naver, Danggeun Market, and Dable to target Korean audiences. This involves developing strategies, setting up campaigns, analyzing performance, optimizing KPIs, and planning budgets. - Marketing automation: Initiating automation projects to enhance operational efficiency and reporting accuracy. - Innovation & trends: Staying updated on emerging Korean marketing trends and implementing innovative ad formats and beta features into campaigns. - A/B testing: Strategically planning and executing A/B tests to optimize campaigns, creatives, and assets. - Reporting & insights: Providing regular performance reports, extracting key insights, and offering actionable recommendations for future campaigns. - Data analysis: Synthesizing data from various sources to generate valuable campaign recommendations. - Cost management: Managing marketing spend accurately and reporting financials to relevant stakeholders. - CRM support: Assisting with CRM-related tasks such as push notifications, Braze campaigns, and SMS marketing. The ideal candidate will possess: - 4+ years of experience in digital marketing campaign optimization. - Proficiency in Google Ads, Google Display Network, Microsoft Ads, native advertising, and affiliate management. - Strong analytical skills and proficiency in MS Excel. - Ability to work in a fast-paced environment and meet deadlines. - Self-driven, diligent, and collaborative problem-solving approach. - Passion for industry trends and innovations in digital media and marketing. - Fluency in English. Join audibene / hear.com as an Online Marketing Manager and be a part of a dynamic team dedicated to transforming the hearing care industry and improving the lives of individuals through innovative marketing strategies.,

Heres a professional Job Description (JD) based on the details you provided: Job Title: Customer Relationship Manager (CRM) Company: Square Yards Location: Gurugram Shift Timing: 8:00 am to 5 pm Upto 4.5Lpa Job Summary: Square Yards is seeking a dynamic and customer-focused Customer Relationship Manager (CRM) to handle calls and build strong relationships with our Australian clients. The ideal candidate should possess excellent communication skills, a sales-driven mindset, and the ability to handle client interactions with professionalism and confidence in any situation. Key Responsibilities: Handle inbound and outbound calls with Australian clients in a timely and professional manner. Build and maintain strong relationships with clients to ensure customer satisfaction and retention. Address customer queries, provide information, and resolve issues efficiently. Maintain accurate records of customer interactions and transactions. Collaborate with the sales and operations teams to ensure smooth client service delivery. Maintain a high level of product knowledge to effectively communicate offerings to clients. Required Skills qualifications: Excellent verbal and written communication skills in English. Ability to communicate confidently and effectively in various situations. Proven experience in sales or customer relationship roles preferred. Strong problem-solving skills and a customer-first attitude. Ability to multitask and work well under pressure. Flexible to work in the Australian time zone. Why Join Us: Opportunity to work with a global real estate platform. Performance-driven incentives and career growth. Dynamic work environment and supportive team culture. To apply, please send your resume to 7002122569 Let me know if you want this tailored for a specific experience level or location!

Key Responsibility: Managing the Production Application Support/AMS for multiple application. Managing support team of 20+ people. Managing Business stakeholder, Dealers/Customers for their support tickets, queries and concerns. Monitoring, tracking and publishing reports/dashboard on the support activities and tickets. Managing support team roaster. Regular communication and updates to the leadership. Driving process improvements to provide efficient production support and support tickets management. Managing and reviewing the documentations like FAQs, knowledge articles etc. for effective and efficient tickets resolution. Skills and Experience: Total experience: 8-10 years. Production Support/AMS Management: At least 4 years of experience managing Production application support/AMS teams (more than 20 people) for multiple systems. Domain Expertise: Experience and understanding of the Manufacturing/Automotive domain. Dealer Management Systems: Understanding and experience working with Dealer management related systems. Aftermarket Sales and Service: Experience in aftermarket sales and service related processes. CRM and Salesforce: Understanding and experience with CRM and Salesforce applications. Production Issue Management: Experience in monitoring and troubleshooting production issues for various systems and applications. Cross-functional Collaboration: Ability to collaborate with cross-functional teams to identify and resolve production issues. Process Improvement: Experience in implementing and maintaining processes and procedures to improve production support. Problem-solving and Communication: Excellent problem-solving, analytical, and communication skills. ITIL Processes: Understanding of ITIL processes and procedures. Mentoring: Provide mentoring and share expertise with L1 and L2 teams to improve technical troubleshooting skills and process adherence. Proactive Monitoring: Proactively monitor the health of production systems, identifying potential issues before user impact. Complex Systems Management: Experience working on and managing complex systems (complex implementations, integrations, and customizations).

Job Title: SAP CRM Functional Consultant Experience: 8 to 18 Years in SAP CRM, SD, S/4 Hana Work Mode: Remote Notice Period: Immediate Joiners are preferred with 0 to 15 Days NP Job Location: Open Hyderabad / Bangalore / Mumbai / Pune / Delhi / Chennai / Any Other Location Work Timings: Flexible to work in US Shift Timings 06:30 PM to 03:30 AM IST or 09:30 PM to 06:30 AM IST Qualification: Any Graduation or Post-Graduation (Preferred: B.E. / B.Tech / MBA / MCA) Job Description: We are seeking a highly experienced and self-driven SAP CRM Functional Consultant to join our dynamic team supporting strategic US-based clients. This role requires deep functional expertise in SAP CRM Sales and Service modules along with SAP SD, and the ability to work effectively in US shift hours. Candidates with prior experience supporting US customers in implementation and AMS projects will be given preference. The ideal candidate should possess a strong consulting mindset, be adept at managing client expectations, and deliver value-driven solutions across SAP CRM landscapes including S/4HANA environments. Responsibilities: Lead and support end-to-end SAP CRM Sales and Service implementation and AMS projects. Work closely with business and IT stakeholders to gather requirements and deliver functional designs and scalable solutions. Configure CRM components including Service Orders, Contracts, Complaints, and Web UI roles, ensuring seamless integration with SAP SD and ECC modules. Participate in S/4HANA transformation initiatives, with a focus on CRM-related activities. Coordinate with technical teams for developments and enhancements using industry best practices. Provide guidance during system testing, user training, and hypercare support phases. Experience: 8 to 18 years of experience in SAP CRM with strong exposure to SAP SD, S/4Hana and ECC integration. Proven track record of delivering at least two full-cycle SAP CRM implementations & Support Projects. Experience in supporting clients in industries such as Retail, Apparel, Trading, Automobile, or Rental services. Exposure to S/4HANA environments, CRM Middleware, Fiori apps, and cross-functional integration. Excellent communication, stakeholder management, and problem-solving skills. Prior experience working with US-based clients is a strong advantage. That is what makes us special- Team-oriented corporate culture, collaboration as equals and steady knowledge transfer Active participation in shaping your future. Individually tailored mentoring program Sustainable career support with our career model and individual development programs International project opportunities and networks Do you have questions? We are looking forward to receiving your complete application documents (cover letter, CV and references) stating the earliest date you could start. Let's meet. Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to santhosh.koyada@bs.nttdata.com mentioning the job title in the subject line, along with the following details: Current CTC Expected CTC Notice Period Mandatory Skills: SAP CRM Functional, CRM integration, EDI, ALE, S/4Hana, Fiori, Master Data – Materials, Customer Vendor Integration (CVI), Credit Management, Pricing, CRM Middleware, CRM Support, CRM Perspective, CRM Systems, CRM Sales, CRM for Customer, C4Hana, CRM with Salesforce, CRM Service, SAP CRM, SAP SD CRM, SAP CRM with IPC, SAP CRM Practice, SAP CRM 7.0

Respond to customer inquiries via live chat platforms professionally Process digital service requests related to mortgage a/c, servicing, documentation Coordinate with internal departments for a/c updates issue resolution Adhere policies Required Candidate profile Assist peers and improve knowledge sharing. Maintain accurate documentation of customer interactions and actions taken. Exp in Mortgage Chat Support, Loan Servicing, or Banking BPO processes. Perks and benefits Perks and Benefits

Serve as primary contact for CRM between all Users and Group CRM Team. Provide day-to-day support and problem-solving for Users Prepare dashboards and generate data insights to fuel business growth. Produce training materials/ sessions and onboard new users Manage utilisation and adoption, identify gaps to drive users to reach Sales KPIs. Develop data governance policy to ensure data integrity and perform regular check to monitor cleanliness. Share practical knowledge and best practices among all offices to encourage self-learning by users. Work with Group CRM Team and the business in shaping new developments of CRM.

Handle email &chat-based customer service inquiries Address concerns related to mobile plans, billing, internet services, and account settings Accurately update customer interactions in internal tools/CRM Any International Bpo exp Voice / Nonvoice Required Candidate profile Follow standard operating procedures and compliance guidelines Comfortable with rotational shifts, especially early mornings Experience in BPO/telecom chat/email processes is a plus Perks and benefits Perks and Benefits

This is a full-time on-site role for a CRM and ERP Implementation & Support Executive at Buildesk. The role involves implementing and supporting CRM and ERP systems, managing customer relationships, analyzing sales data, and overseeing project management tasks. Key Responsibilities Lead the end-to-end implementation of CRM and ERP systems, aligning with client requirements. Customize and configure solutions to optimize business processes. Provide expert support, troubleshooting, and training to clients and internal teams. Collaborate with stakeholders to gather feedback and enhance system performance. Conduct training sessions. Ensure timely resolution of technical issues while maintaining high customer satisfaction. Monitor customer health metrics to implement measures that reduce churn risks.Identify opportunities for upselling and cross-selling, contributing to revenue growth. Partner with sales and onboarding teams to ensure a smooth customer transition from sales to implementation. Expanding the customer base by upselling and cross-selling. Knowing your competition and strategizing accordingly. Skills Required Analytical Skills, Sales, and Project Management skills Excellent Communication and Customer Relationship Management (CRM) skills Experience in implementing and supporting CRM and ERP systems Ability to analyze sales data and interpret results Strong problem-solving and decision-making abilities Project Management certification is a plus Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product Proficient in all Microsoft applications. Superior product knowledge. A team player with leadership skills.

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management