19 Crm Support Jobs

MS Dynamics Support Skills: Microsoft Dynamics 365, CRM Support, Powerapps, Power Platform Exp-3-5 Years Pkg-7 LPA Location-Bangalore Send CV: riya.imaginators@gmail.com

As a Sales Excellence Analytics Support professional at our global service organization, you will collaborate closely with the Sales Excellence and regional service Sales team to develop tools, analyze performance data, and support strategic initiatives. Your work will enable data-driven decision-making and enhance sales effectiveness across regions. - Work with other data analytics and visualization experts to continuously develop and maintain dashboards to visualize sales KPIs and forecasting metrics. - Support CRM data management and ensure high data quality for global reporting, and assist in the development of the Customer Energy Portal for Compression use cases. - Analyze win/loss data...

Key Responsibilities: Support day-to-day sales operations, including pipeline management, forecasting, and reporting. Maintain and optimize CRM systems (e.g., Salesforce, HubSpot, Zoho). Analyze sales data to identify trends, gaps, and opportunities for growth. Partner with sales leadership to design and track KPIs and performance dashboards. Assist in quota setting, territory alignment, and incentive/commission calculations. Work cross-functionally with marketing, finance, and operations to streamline processes. Support implementation of sales enablement tools and automation initiatives. Ensure data accuracy and integrity across all sales platforms. Qualifications & Skills: Bachelors degree...

Key Responsibilities Manage CRM support and handle Change Requests, ensuring timely implementation of enhancements and effective issue resolution. Hands on knowledge of Dynamics 365 Finance & Operations (D365 F&O) and manage associated change requests efficiently. Lead and support API integration projects, including configuration and management of integrations with internal core applications. Ensure data security, regulatory compliance, and conduct regular backups across all supported applications. Coordinate with third-party vendors for application enhancements, support contracts, upgrades, and related activities. Demonstrated project management skills to drive initiatives, manage timelines...

Address and close customer concerns promptly and effectively Administer Customer Satisfaction Index (CSI) surveys within the dealership Analyze customer satisfaction levels and monitor trends regularly Work towards increasing customer retention, loyalty, and generating referrals Assist in CRM activities to maintain strong customer relationships Maintain accurate records of customer feedback and service interactions Provide soft skills training to team members to enhance customer interactions Desired Profile: Strong people management and interpersonal skills High level of empathy and patience in handling customer concerns Calm and composed demeanor, with pleasing manners Good analytical skill...

As an Online Marketing Manager at audibene / hear.com, you will play a crucial role in the Korean Customer Acquisition team. The company's core belief that "hear well to live well" propels the team towards success, aiming to enhance the connection between customers and their loved ones. Your tasks will encompass: - Lead generation: Spearheading lead generation efforts on platforms like Naver, Danggeun Market, and Dable to target Korean audiences. This involves devising strategies, setting up campaigns, analyzing performance, optimizing KPIs, and budget planning. - Marketing automation: Launching automation projects to boost operational efficiency and ensure precise reporting. - Innovation & ...

Role Overview: You will be responsible for campaign planning and execution, specifically in implementing BTL campaigns and coordinating marketing staff and branding for events. Additionally, you will lead lead generation activities and provide CRM support by capturing leads during exhibitions and handing them over to CRM/tele-calling teams for follow-up. Managing third-party vendors, event agencies, and promoters will also be a part of your role. Candidates with experience in digital marketing agencies will be considered for this position. Key Responsibilities: - Implement BTL campaigns - Coordinate marketing staff and branding for events - Capture leads during exhibitions and hand over to C...

Position Summary: Systems Engineer and Data Analyst will play a key role in supporting and enhancing our enterprise systems, including SAP Business One and reporting tools like Power BI, SSRS or Crystal Reports. This role requires someone who understands both manufacturing processes and the unique needs of non-profit operations, including compliance, reporting, and resource stewardship. You will collaborate with cross-functional teamsproduction, finance, programs, and developmentto ensure our systems are aligned with our mission and optimized for efficiency and transparency. Key Responsibilities: ERP & CRM Support: Administer and support SAP Business One, with focus on modules such as Produc...

The Sales Support Intern position is based at Koratty Infopark, Thrissur, Kerala, India, offering a 3-month duration with the potential for extension. This role operates in a hybrid mode, blending remote work with on-site presence as necessary. As a Sales Support Intern, you will join our proactive sales team, showcasing a sales-oriented mindset, entrepreneurial drive, and a genuine enthusiasm for business development. This role grants you exposure to the operational dynamics of a rapidly expanding company's sales functions, involving participation in real-world campaigns, engagement with prospective clients, and insights into business scalability. Your responsibilities will encompass variou...

CRM Operations & Database Management Maintain the accuracy and cleanliness of client and property data in the CRM. Monitor entries to avoid duplicates or missing records. Generate pipeline and lead quality reports daily/weekly, and flag anomalies to management. Lead Tracking & Opportunity Management Track opportunities from lead generation to conversion. Assign leads to sales agents based on segmentation, priority, and workload. Set tasks and reminders within CRM for timely follow-ups. Client Engagement & PostSales Coordination Monitor client feedback and resolve issues related to documentation, legalities, loan processes, handover, etc. from booking through possession. Liaise between client...

audibene / hear.com is the fastest-growing audiology care company ever and a profitable global HealthTech with origins in Europe. The company is driven by the belief that every person should hear well to live well. With a unique digital business model, audibene / hear.com has revolutionized the way hearing care is provided. Since its inception in 2012, audibene / hear.com has assisted over 100,000 customers in achieving better hearing. The team has expanded from 2 to over 1,000 individuals in just 7 years, operating in 11 international locations from Denver to Seoul. As an Online Marketing Manager at audibene / hear.com, you will be an integral part of the Korean Customer Acquisition team. T...

Heres a professional Job Description (JD) based on the details you provided: Job Title: Customer Relationship Manager (CRM) Company: Square Yards Location: Gurugram Shift Timing: 8:00 am to 5 pm Upto 4.5Lpa Job Summary: Square Yards is seeking a dynamic and customer-focused Customer Relationship Manager (CRM) to handle calls and build strong relationships with our Australian clients. The ideal candidate should possess excellent communication skills, a sales-driven mindset, and the ability to handle client interactions with professionalism and confidence in any situation. Key Responsibilities: Handle inbound and outbound calls with Australian clients in a timely and professional manner. Build...

Key Responsibility: Managing the Production Application Support/AMS for multiple application. Managing support team of 20+ people. Managing Business stakeholder, Dealers/Customers for their support tickets, queries and concerns. Monitoring, tracking and publishing reports/dashboard on the support activities and tickets. Managing support team roaster. Regular communication and updates to the leadership. Driving process improvements to provide efficient production support and support tickets management. Managing and reviewing the documentations like FAQs, knowledge articles etc. for effective and efficient tickets resolution. Skills and Experience: Total experience: 8-10 years. Production Supp...

Job Title: SAP CRM Functional Consultant Experience: 8 to 18 Years in SAP CRM, SD, S/4 Hana Work Mode: Remote Notice Period: Immediate Joiners are preferred with 0 to 15 Days NP Job Location: Open Hyderabad / Bangalore / Mumbai / Pune / Delhi / Chennai / Any Other Location Work Timings: Flexible to work in US Shift Timings 06:30 PM to 03:30 AM IST or 09:30 PM to 06:30 AM IST Qualification: Any Graduation or Post-Graduation (Preferred: B.E. / B.Tech / MBA / MCA) Job Description: We are seeking a highly experienced and self-driven SAP CRM Functional Consultant to join our dynamic team supporting strategic US-based clients. This role requires deep functional expertise in SAP CRM Sales and Servi...

Respond to customer inquiries via live chat platforms professionally Process digital service requests related to mortgage a/c, servicing, documentation Coordinate with internal departments for a/c updates issue resolution Adhere policies Required Candidate profile Assist peers and improve knowledge sharing. Maintain accurate documentation of customer interactions and actions taken. Exp in Mortgage Chat Support, Loan Servicing, or Banking BPO processes. Perks and benefits Perks and Benefits

Serve as primary contact for CRM between all Users and Group CRM Team. Provide day-to-day support and problem-solving for Users Prepare dashboards and generate data insights to fuel business growth. Produce training materials/ sessions and onboard new users Manage utilisation and adoption, identify gaps to drive users to reach Sales KPIs. Develop data governance policy to ensure data integrity and perform regular check to monitor cleanliness. Share practical knowledge and best practices among all offices to encourage self-learning by users. Work with Group CRM Team and the business in shaping new developments of CRM.

Handle email &chat-based customer service inquiries Address concerns related to mobile plans, billing, internet services, and account settings Accurately update customer interactions in internal tools/CRM Any International Bpo exp Voice / Nonvoice Required Candidate profile Follow standard operating procedures and compliance guidelines Comfortable with rotational shifts, especially early mornings Experience in BPO/telecom chat/email processes is a plus Perks and benefits Perks and Benefits

This is a full-time on-site role for a CRM and ERP Implementation & Support Executive at Buildesk. The role involves implementing and supporting CRM and ERP systems, managing customer relationships, analyzing sales data, and overseeing project management tasks. Key Responsibilities Lead the end-to-end implementation of CRM and ERP systems, aligning with client requirements. Customize and configure solutions to optimize business processes. Provide expert support, troubleshooting, and training to clients and internal teams. Collaborate with stakeholders to gather feedback and enhance system performance. Conduct training sessions. Ensure timely resolution of technical issues while maintaining h...

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management