SAM License Specialist

Responsibilities

Direct Responsibilities

• Coordination for all questions of License Management / Software Asset Management (SAM)
• Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance)
• Ensuring, auditing and developing compliance in the implementation of the BNP Paribas Group's SAM requirements, as well as participation in software audits and relevant internal audits
• Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.)
• Maintaining and monitoring of the PI Germany Software Asset Portfolio
• Interact with internal departments and stakeholders offering guidance on SAM topics like
• Responsible for the introduction process of new Software product into the Software portfolio of PI Germany, this includes the introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA and licensing research
• Counterpart for the Open Source Owner for all relevant topics in case an OSS
• Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests)
• Monitor renewals and new software purchases
• Coordinate and contribute to SAM audits and SAM inventories (driven by SOAM) with the internal departments and stakeholders
• Participate in ITIL-SAM improvement initiatives
• Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment and usage of software
• Contact person for contractual sand license specific questions regarding the existing software products

Contributing Responsibilities

• Act as an ambassador of SAM topics for PI Germany
• Support the local PI team in all topics related to SAM
• Interacting with corporate security, IAM and risk practices to ensure that the software is compliant
• Provide license reports on requested applications
• Support and guidance counterpart for the responsible Application Owners
• Counterpart for all Software product related questions internally and externally

• Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU)
• Deep architectural and conceptual knowledge of the SAM lifecycle
• Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI
• Strong customer service orientation

• ITIL Foundation (or higher) mandatory
• ITAM / CSAM certifications at plus
• Agile certification at plus

Skills Referential

• Basic understanding of IT architecture is an advantage (TOGAF, Eagle, Zachman Framework)
• Basic understanding of the IT frameworks like DevOps, COBIT, CMMI, PRINCE2, PMBOK