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HTC Global Services
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SALESFORCE L2 Deployment Professional

SALESFORCE L2 Deployment Professional

HTC Global Services

4 - 9 years

6 - 11 Lacs

chennai

Posted:3 days ago| Platform:

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Skills Required

erp cloud deployment management troubleshooting apex salesforce business operations visualforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

Seeking a highly skilled SALESFORCE L2 Deployment with an experience of 4 years to join our dynamic team.

Requirements:

Hands-on exposure with Case Management and Service Cloud domain inclusive of Leads and Opportunities creation in SalesCloud Salesforce Community Platform Reports and Dashboards.

Strong problem-solving capability with sound understanding to analyse issues based on Case History and develop actionable and appropriate tactical plans in a timely manner.

Experience collaborating with Business teams and 3rd party teams across the organization to provide L1 and L2 support.

Proficiency in troubleshooting complex solutions developed using Visualforce APEX Lightning framework flows LWC triggers batch apex Lightning framework and Salesforce APIs.

Experience with integration using Connected Apps including configuration and administration of Salesforce with other (Non-Salesforce) applications leveraging the integration frameworks offered by Salesforce.

Sound knowledge of authentication and authorization mechanisms supported by the Salesforce platform.

Prior exposure to L1 and L2 support activities in ERP based solutions.

Ability to work effectively with remote partners and maintain 24X5 support for business operations.

#LI-MS2 #LI-Onsite

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