Salesforce Functional Consultant ( Business Analyst )

Job Description

Key Responsibilities: Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes. Document and analyze required information and data Prepare requirements, specifications, business processes and recommendations Elicit Functional Requirements through various communication channels Creation and delivery of requirements, planning documentation, features and functional specifications, business process flow design, and recommendations on scope Configure and customize Salesforce.com Sales and Service applications. Initiate, drive and deliver effective experiences in partnership with distributed cross-functional teams to ensure all aspects of the architectural vision are communicated, supported and delivered to the highest standards. Excellent understanding of Salesforce best practices. Exhibit creativity and resourcefulness at problem-solving while collaborating and working effectively. Perform research and implement best practices into problem avoidance and continuous improvement. Desired Candidate Profile Deep functional or technical expertise in applications on the Salesforce platform Sales Cloud, Service Cloud,knowledge on other clouds is an added advantage Strong understanding of Salesforce capabilities and their applicability to solving complex business problems. Solid understanding of SDLC processes and experience working on Agile projects with distributed teams. Experienced in establishing best development practices and someone who always strives for continuous improvement. Proven track record of designing, developing and implementing enterprise level salesforce solutions. Continuous and persistent learner, Good communicator Potential or experience in people coordination skills. Good project methodology or experience in previous projects Good communication skills SELECTION PROCESS: Interested Candidates are mandatorily required to apply through this listing on Jigya. Only applications received through Jigya will be evaluated further. Shortlisted candidates may be required to appear in an Online Assessment administered by Jigya on behalf Candidates selected after the screening test will be interviewed