Salesforce Data Cloud Developer

Genpact

7 - 11 years

20 - 30 Lacs

New Delhi Jaipur Bengaluru

Posted:4 months ago| Platform:

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Skills Required

Data Cloud Marketing Cloud Salesforce

Work Mode

Hybrid

Job Type

Full Time

Job Description

Principle Consultant, Salesforce Developer- Data Cloud

In this role you will be responsible for designing, developing, and implementing solutions using Data Cloud and Salesforce OMS primarily. Salesforce Developer with a strong understanding of Agentforce and hands on development experience of Data Cloud.

Responsibilities:

Data Cloud Development (Essential):

Design and implement data pipelines to ingest, transform, and load data into Data Cloud.
Develop data models and data flows to enable advanced analytics and insights.
Create data visualizations and dashboards to communicate data-driven insights.
Integrate machine learning and AI models into Data Cloud to enhance data analysis and prediction.

Agentforce Development (good to have):

Design, develop, and deploy Agentforce agents to automate tasks and improve customer service efficiency.
Experience in writing complex and multi-step Prompt Builder steps and flows
Implement complex Agentforce orchestration flows to automate multi-step processes.
Integrate Agentforce with Data Cloud, OMS, Service Cloud, Experience Cloud and other relevant systems both internal Salesforce systems and external platforms
Train and support users on Agentforce best practices.
Optimize Agentforce agents for performance and scalability.
Monitor Agentforce agents for errors and performance issues and implement corrective actions.

Minimum Qualification:

Proven experience in cloud data engineering or a similar role.
Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
Proficiency in programming languages such as Python, Java, or Scala.
Experience with data modeling, ETL processes, and data warehousing.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.

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