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Salesforce Consultant Service Cloud Certified

Salesforce Consultant Service Cloud Certified

Simpliigence

8 - 10 years

1 Lacs

mumbai pune bengaluru

Posted:None| Platform:

Apply

Skills Required

change management mobile technology configuration flow service cloud

Work Mode

Hybrid

Job Type

Full Time

Job Description

We are currently seeking for a Service Cloud Consultant

Remote/Onsite

Required Skills & Experience:

8+ years
of experience as a
Salesforce Consultant
, with a strong focus on
Service Cloud
.
Demonstrated expertise in Service Cloud capabilities including Case Management, Email-to-Case, automation with Flows, and configuration best practices.
Proficient in Salesforce declarative tools: Profiles, Roles, Sharing Rules, Validation Rules, Page Layouts, Record Types, Formula Fields, Reports & Dashboards.
Strong experience with
Salesforce Flows
for complex business automation.
Familiarity with mobile optimization within Salesforce Lightning Experience.
Hands-on experience with
data loading and migration tools
(e.g., Data Loader, Data Import Wizard).
Ability to create intuitive and insightful dashboards and reporting to measure case metrics.
Experience working in
Agile/Scrum
delivery environments.
Salesforce
Service cloud certification Mandatory
Excellent communication and interpersonal skills for working with business users and IT teams.

Location of Work

Please share an updated profile to

kavitha@simpliigence.com

7483925904

Trailblazer link, Certifications are mandatory for pre BGV .

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