Salesforce Business Analyst

Profile Summary

We are looking for a skilled Business Analyst specializing in Salesforce Revenue Cloud, with hands-on experience in CPQ and Billing modules. The ideal candidate will gather and translate business requirements into scalable Salesforce solutions that align with enterprise goals. This role involves extensive interaction with cross-functional teams to ensure successful implementation of revenue management processes including billing, invoicing, and financial reporting.

Key Responsibilities

• Collaborate with stakeholders to gather, analyze, and document detailed business requirements for CPQ and Billing modules
• Lead workshops and discussions to define current and future business processes
• Create functional specifications, user stories, and acceptance criteria for Salesforce Revenue Cloud implementation
• Coordinate User Acceptance Testing (UAT) and validate solution functionality
• Support change management and training activities for end users
• Define performance metrics and track adoption of Salesforce Billing and CPQ modules

Required Skills (Mandatory)

• 46 years of experience in Salesforce with specialization in Revenue Cloud (Billing and CPQ)
• Proven experience configuring Salesforce CPQ: product catalog, pricing, discounting, approval workflows, and contract lifecycle
• Experience with Salesforce Billing: invoicing, revenue recognition, financial reporting
• Deep understanding of sales processes, billing cycles, and revenue recognition standards
• Proficiency with Salesforce Lightning and declarative tools
• Experience working with custom configurations and process automation
• Strong communication and analytical skills with attention to detail

Required Skills (Good to have)

• Knowledge of Apex, Visualforce, and Salesforce APIs
• Experience integrating Salesforce CPQ and Billing with ERP systems (SAP, Oracle)
• Salesforce certifications related to CPQ, Billing, or Platform App Builder
• Familiarity with Agile/Scrum methodologies and tools such as Jira/Confluence