4 Salesforce Ba Jobs

Job Description Role :- Sr. Business Analyst, Salesforce Level :- Assistant Manager, Manager Location Gurgaon/ Mumbai Interested candidates can share their resumes at ericatoscano@kpmg.com About KPMG in India. KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you . Introduction KPMG India is looking to recruit passionate, enthusiastic and customer focused business analysts for their growing Salesforce practice. The candidate will be actively involved in the following areas of practice work. Project Delivery A critical facet of this role is to successfully deliver Salesforce projects for customers. As a business analyst, you will be Conducting workshops with clients to gather and analyze requirements, Translate requirements into business requirements documents, functional specifications and User Stories Work with Solution Architect to map the solution to Salesforce Undertake the platform set up and other configuration activities on Salesforce to deliver the solution. Driving Innovation : - We expect BA to also play a very vital part in conceptualizing and developing innovative solutions and accelerators on Salesforce. The purpose of these innovative IPs is to help differentiate KPMG services, shorten project development timelines and increase developer productivity & efficiency Supporting Pre-sales:- In the presales cycle, the BA will work closely with senior salesforce practitioners in the team to understand the requirements for salesforce solution and help in estimating, building demos and presenting to clients. Desired Experience Overall, 6 to 10 years of Business Analyst experience. At least 4 years experience on Salesforce. Experience in conducting requirement gathering workshops. Ability to map CRM Requirement to Salesforce Product Experience in creating CRM documentation like FIT Gap Documents, Traceability Matrix, BRDs, FRDs, FDDs, Test Cases, Cut Over Plans, etc Business process understanding across marketing, sales, service, commerce and field Service Deep knowledge and expertise across at least two of the solution sets of salesforce Sales, Service, Marketing and Commerce. Highly proficient on the following aspects Salesforce platform Administration, Lightning platform, Security & Data Model, Reporting & Dashboards Creation of IP, Solution accelerators and other innovative solutions on Salesforce thats helped win business or successfully deliver projects Essential Skills to succeed Strong verbal, written communication, data presentation skills, Ability to effectively communicate with both business and technical teams Deep Passion, Perseverance & Grit coupled with a inquisitive, learning nature. Self-driven and motivated personality working with a strong conviction to make things happen. Ability to build strong business relationship with internal and external stakeholders. Exceptional team management and leadership skills Preferred Certifications At least 2 of the below certifications. Salesforce Administrator Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Consultant Salesforce Certified Marketing Cloud Consultant

Summary : As a member of the business consulting team at SaasWorx, successful applicant will collaborate with business and technology groups stakeholders to deliver outcome-based Salesforce solutions. Applicant will be working closely with our clients to understand their business needs and challenges, provide guidance, drive innovation, design effective functional solutions, and revolutionize their technological framework by utilizing Salesforce platform. Responsibilities : Plan and execute discovery workshops to understand clients business processes, business needs and challenges Clearly capture process flows, business requirements, pain points, and desired features Serve as a bridge between business needs and technology solutions Work on RFP and pre-sales activities Solve business challenges by ideating innovative solutions while keeping platform standard features and best practices in consideration Work with functional team to build, develop, and test platform applications Work with client stakeholders to build and confidently present solution presentations, wireframes, and system demonstration Own responsibility for completion and accuracy of project tasks Lead multiple projects concurrently Work as a team-player by extending help where needed and sharing experience and skill knowledge for holistic team development Be self-motivated, flexible and takes initiative Skills Requirement: Minimum 7-8 years of relevant experience as a Salesforce Business Analyst / Consultant Demonstrated solid client facing and stakeholder management experience Extensive hands-on experience of managing multiple pre-sales and/or implementation projects Excellent analytical, verbal, and written communication skills Highly skilled in creating, maintaining, and supporting all application development artefacts including BRD, User Stories, Functional Process Flows, Wireframes, Business rule definitions, User manuals and training material Exceptional demonstration and presentation skills Knowledge of Sales and Service cloud is a must. Add on knowledge of Marketing Cloud, Experience cloud, and Tableau CRM will be highly preferred Solid core knowledge of Salesforce platform fundamentals Good understanding of Waterfall/Agile software development lifecycle fundamentals and experience of delivering projects in both type of models Must be a self-motivated, self-starter team player and leader Applicants with 2 or more Salesforce certifications will be preferred Place of Posting: Employees will be working out of Mumbai (Client Site)*, and anywhere else subject to the organizations requirement.

We have opening for Salesforce BSA Qualifications/Your Background: Minimum of 6-8 year of IT experience in complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation and Documentation Minimum 5+ years of experience on Salesforce.com Sales Cloud and Experience Cloud platform and must have hands-on experience Experience Cloud Certification and Experience Cloud implementation experience Strong knowledge and experience on implementing top of the funnel processes such as lead management, account management and partner relationship management Experience in driving system implementation, agile project management and data flow best practices knowledge Strong experience with consulting driven solution approach Must have analytical and data driven strong skills Available 24x7 to support the business-critical production issues when necessary 4-year degree BS/BA in a technical, business or other analytical field required Excellent time management and organization skills, and the ability to be flexible and creative Responsibilities/What Youll Do: As a Salesforce BSA, the person should have driven or played an integral role in different Sales & Experience Cloud Salesforce.com implementations Ability to capture requirements from business users requirements may pertain to implementation of SFDC Sales Cloud, Experience Cloud Subject matter expert on channel sales and partner management (Partner onboarding, Pipeline management, enablement and measurement) Lead business and functional requirements to Sales/Experience Cloud standard features and functionality; define and prioritize scoping of requirements Meet with business leaders, decision makers, and end users to define business requirements, and systems goals Facilitate discussions among business owners to understand problem statements and gather requirements Translates business requirements to functional and technical designs for the engineering team Own and drive functional and technical design activities Own the development and implementation of the business deliverables Collaborate with cross-functional teams and internal IT team members both in the US and offshore locations to drive the work Coordinate with offshore Development and QA teams to deliver the solution Help business users to complete the UAT and drive the delivery of system enhancements Subject matter expert for lead, deal registration, partner portal, distribution channels, account, contact and opportunity management areas. Work closely with Architect and Salesforce development teams to define and implement the solutions as part of sprint delivery cycles Build the scalable business processes on the route to market and lead to opportunity areas to support the company’s growth at scale Effectively prepare Business Processes, Process Flow Analysis, Requirements Definition, Data Models and Detailed Functional Design Document the solution design with specific business and technical details Recommend best practice solutions Work collaboratively and closely with Salesforce Business Analysts, Onshore and Offshore Developers during the execution phase Analyzes/identifies areas of risk and develops plans to minimize Troubleshoot production issues and coordinate with respective teams to resolve operational issues and challenges

Exp.- 1.5+ Yrs Np- Upto 30 days Maximum Key Responsibilities: Act as the liaison between business stakeholders and technical teams to gather, analyze, and document requirements related to Salesforce. Configure and maintain Salesforce platform (Sales Cloud, Service Cloud) to meet business needs. Design, build, and optimize Salesforce Flows , automation rules, validation rules, and approval processes. Collaborate with Salesforce Admins, Developers, and Architects to deliver scalable solutions. Conduct workshops, user story grooming, and UAT sessions with business teams. Translate business needs into functional specifications and configure Salesforce without heavy reliance on code. Support Salesforce releases, enhancements, and integrations. Create reports, dashboards, and process documentation. Provide end-user training and ongoing support. Ensure Salesforce best practices and data governance standards are followed. Must-Have Skills: Salesforce Administrator (Admin) expertise , with hands-on configuration experience. Strong knowledge of Sales Cloud and Service Cloud capabilities. Experience with Salesforce Flows (Screen Flows, Auto-launched Flows, Record-Triggered Flows). Requirement gathering, business process mapping, and translating needs into Salesforce solutions. Experience with Salesforce reports, dashboards, and data management. Understanding of Salesforce security model (profiles, roles, sharing rules, permission sets). Ability to communicate effectively with both technical and non-technical stakeholders. Nice-to-Have Skills: Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Business Analyst, Service Cloud Consultant ). Knowledge of other Salesforce products (e.g., Experience Cloud, Marketing Cloud). Familiarity with agile methodologies (Scrum). Experience with third-party integrations and AppExchange solutions.