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Salesforce Administrator

Salesforce Administrator

Elemica

3 - 4 years

4 - 7 Lacs

hyderabad

Posted:21 hours ago| Platform:

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Skills Required

health insurance supply chain management project management data integrity troubleshooting middleware analytics recruitment logistics salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Design, configure, and maintain Salesforce solutions to meet business requirements; implement custom objects, fields, validation rules, and workflows

Develop custom reports, dashboards, and analytics to provide actionable insights to Revenue Operations (routine pipeline reporting and ad hoc requests)

Ensure that Salesforce is properly set up to capture and report on critical data used for insight into key metrics for Revenue Operations

Administration of systems used by the sales organization: Salesforce, DocuSign, Salesloft, ZoomInfo, Bombora, SurveyMonkey, LinkedIn Sales Navigator

Managing configuration changes and integration applications using APIs and middleware tools

Ensure data integrity and security by implementing best practices for data governance and compliance

Provide training and support to end-users on functionality and best practices; serve as primary contract for technical troubleshooting, resolving user inquiries, and system errors

Collaborate with Sales, Marketing, Client Success, and IT to gather requirements, implement solutions, and plan for scalability

Develop and maintain customer and prospect database to be used for territory management, target greenfield and whitespace opportunity

Assist with managing data & process integration for acquisitions.

What Youll Need

Minimum 3 years of experience as a Salesforce Administrator inside a software company

Salesforce Administration (ADM 201) and Agentforce certifications required

Strong understanding of Salesforce architecture and data models

Excellent communication skills with the ability to effectively communicate with technical and non-technical stakeholders

Excellent project management skills

Proven accountability and excellent interpersonal skills; the confidence to be an honest advocate who is willing to speak up when needed

Excellent problem-solving skills with ability to get to the root cause of internal and external problems; ability to recommend resolutions

Must respond to client requests with empathy, compassion, strategic advisement, and rapidity

Desire to work with a collaborative global team with teams in the USA, Germany, UK, Netherlands, and India.

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