Responsibilities: Create, manage, and operate a diverse set of Dev-Ops-related tools, processes, paradigms, and technologies that enable the creation and ongoing operation of the Signify IoT Platform Focus on the creation of horizontal tools, technologies, and best-practices that enable and support all the IoT Platform engineering teams to build, debug, test, release, manage and secure the IoT Platforms modern, microservices-based cloud infrastructure Collaborate in defining the methodologies and ways-of-working that will enable our fast-paced engineering teams to flourish as we collectively build-out the IoT Platform Promote and implement best practices and supporting tools/technologies for source control management, CI and CD architectures, performance, SLAs, security, audit and monitoring that will be used by every engineer within the IoT Platform organization Define common frameworks and software libraries, in various programming languages, that support the creation of efficient, scalable and highly available microservice-based architectures Support with the management of the running IoT Platform system architecture Troubleshoot issues and identify areas for continuous improvement with a particular emphasis on quality, performance and security Work closely with architects and technical product managers and other members of your team to translate overall system architecture and product requirements into well-designed, implemented and tested software solutions Work in an Agile environment to deliver high-quality software in an incremental manner Help promote the adoption of best-in-class software engineering practices, frameworks, and tools Provide guidance and feedback to other software developers Qualifications: B.Sc. in Computer Science or related Engineering is required, a Masters degree is desirable 8+ years of proven, hands-on track-record as a software engineer, focused on cloud-based systems Mastery of a variety of programming languages at least Java, Python, but knowledge of Golang or JavaScript (NodeJS) are desirable. You must have strong Java Development skills, preferably with Ver. 1.8 Proven track record developing cloud-based services (SaaS) and platforms (PaaS) Proven hands-on in-depth experience of AWS is required, both in terms of traditional technologies (e.g. EC2, S3, DynamoDB, RDS, ) as well as more recent cutting-edge paradigms (e.g. Lambda, API Gateway, Fargate, ) Proven experience of developing microservices and complex microservice-based platform architectures Excellent understanding of distributed systems, designing for scalability, performance and availability Experience of establishing non-functional best-practices and deploying supporting technologies for improving platform security (including audit) and reliability (latency, availability, scalability) Knowledge of distributed network architectures and network security is required Good knowledge of data persistence technologies including relational databases and no-SQL solutions Excellent interpersonal and technical communication with peers, and non-peers alike, with a can-do attitude 3+ years in teams applying modern agile software development practices #LI-FM

Qualifications: 7+ years of experience in AWS Cloud experience, with 1+ years in AWS cloud security Deep understanding of AWS services and cloud-native security tools (IAM, VPC Security, KMS, WAF, CloudTrail, etc.) Experience securing multi-account AWS environments using AWS Organizations and Control Tower Proficiency with infrastructure-as-code (e.g., CloudFormation, Terraform) and security automation Strong understanding of security frameworks (e.g., NIST, CIS, PCI DSS, SOC 2) Hands-on experience with SIEMs and incident response in AWS Excellent communication and leadership skills Public Cloud Experience Terraform Experience Cloud Security Prism experience Preferred Qualifications: AWS Certified Security Specialty Experience with DevSecOps and container security (EKS, ECS, or Fargate) Familiarity with third-party tools like Wiz, Palo Alto Prisma Cloud, or CrowdStrike Falcon Cloud Prior experience in regulated industries (finance, healthcare, government)

About the Role: We are seeking a detail-oriented Invoice Processing Executive to join our finance operations team on a temporary basis. This role requires excellent typing skills, accuracy, and adherence to policy while handling high-volume invoice processing. The ideal candidate should be highly organized and comfortable working independently in a fast-paced back-office environment. Key Responsibilities: Process 200250 invoices daily in the ERP system with >99% accuracy Perform PDF splitting , data entry, and invoice validation Ensure quality checks and policy compliance in invoice handling Adhere to standard operating procedures and maintain internal documentation Collaborate with internal teams to resolve discrepancies Mandatory Requirements: Minimum 2 years of experience in invoice processing or a similar finance backend role Typing speed of at least 40 WPM Proficiency in English (spoken and written) Ability to work night shifts (4 PM – 1 AM IST) without flexibility issues Preferred Qualifications: Bachelor's degree in Bachelor's degree in commerce (B.Com) or an MBA Strong problem-solving skills and attention to detail Familiarity with ERP systems.

We are seeking a passionate Agilist to join our Agile Release Train as a Scrum Master for the 2.0 IM Transcend release. The ideal candidate will be able to model and foster Agile values while tackling real-world challenges and turning them into opportunities for growth. You will play a crucial role in leading our Scrum teams in the BTP Integration process, specifically focused on supply chain logistics for Quasar. Key Responsibilities: Serve as a Servant Leader : Actively guide the Scrum team to consistently deliver customer value by embodying and modeling Agile principles. Coaching and Mentoring : Educate and coach Agile teams on Scaled Agile practices and values to maximize efficiencies and performance. Facilitate Scrum Events : Organize and ensure effective Scrum events including Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives. Team Empowerment : Coach Agile teams in self-organization, cross-functional skillset development, and continuous improvement to achieve high performance. Collaboration with Product Owners : Work closely with Product Owners to clarify, prioritize, and communicate features and user stories, ensuring understanding across the team. Risk and Impediment Management : Identify and mitigate risks, resolve team impediments, and negotiate dependencies within and across Agile teams. Communication and Transparency : Establish and maintain clear lines of communication to facilitate transparency and progress within the team. Collaboration with Peers : Collaborate with peer Scrum Masters, Release Train Engineers, and Agile Coaches to enhance the effectiveness of Scaled Agile within the organization. Continuous Improvement : Contribute to the advancement and improvement of Agile practices within the Agile Release Train and the organization. Role Objectives Guide and coach the Scrum Team in using Agile practices to deliver high-quality products and services to customers. Elevate the team's performance by recognizing strengths and areas for improvement, utilizing advanced Agile techniques such as relative estimation, Kanban flow, and user story writing. Ensure that Scrum theory and practices are understood and implemented effectively by the team. Work with both internal and external stakeholders to influence decision-making and support organizational project teams. Collaborate with Agile coaches and other Scrum Masters for continuous personal and team growth. Understand and incorporate risks and controls for highly regulated industries into Scrum activities. Qualifications: Proven experience as a Scrum Master leading teams in a software development environment. Strong understanding of Agile practices and principles, particularly the Scrum framework. Experience working with BTP Integration processes, especially in supply chain logistics, is highly desirable. Exceptional communication and interpersonal skills, with an ability to connect with various stakeholders and teams. Basic knowledge of the software development life cycle (SDLC). Demonstrated ability to identify, mitigate risks, and coach teams through problem-solving. Preferred Qualifications Certified SAFe Scrum Master, Certified PSM (Professional Scrum Master), or CSM (Certified ScrumMaster). Experience in delivering hands-on training and coaching in Agile practices. Ability to work effectively across multiple Product portfolios and collaborate in a hybrid work environment. Familiarity with other engineering processes and the ability to leverage additional methodologies to enhance team value.

Key Responsibilities: Lead requirement gathering sessions with business stakeholders, product owners, and testers. Translate business needs into clear, actionable user stories and acceptance criteriaparticularly for Salesforce Voice and telephony workflows. Support proof-of-concept (POC) creation to validate Salesforce Voice functionality for the US business. Drive call center-related business process analysis and define how Salesforce Voice can meet those needs. Facilitate cross-functional collaboration between development, testing, and business teams. Act as the primary liaison between technical and non-technical teams—developers will not be customer-facing. Provide guidance to testers on how to validate the stories; ensure quality and alignment with user expectations. Confidently push back on unrealistic or unclear business requests and drive clarity. Required Qualifications: Proven experience as a Lead or Senior IT Business Analyst on telephony migration projects (telephony-to-telephony). Hands-on experience with call center migrations —ideally involving Salesforce or Salesforce Voice . Strong knowledge of Salesforce Voice capabilities (no need to be a developer). Excellent facilitation and communication skills , especially across global teams. Ability to write detailed user stories quickly and accurately. Confident working independently in a fast-paced, iterative environment. Nice to Have: Experience building POCs in Salesforce or other CRM platforms. Familiarity with the AZ&Me platform or pharmaceutical support programs. Prior experience collaborating with business users, product owners, and testers in agile environments. Team Structure & Work Style: You’ll work with a cross-functional team of devs, testers, and POs—many of whom are technically proficient and involved in code reviews. The Project Manager is based in the UK; strong facilitation skills are essential to lead afternoon EST sessions .

Job Description: As an LLM Evaluation Expert specializing in Coding, you will play a crucial role in assessing and improving our language models' coding capabilities. Your expertise will be instrumental in evaluating LLM-generated code responses, making high-level judgments, and setting the standard for what constitutes excellent AI-assisted coding. Key Responsibilities: • Critically analyze and evaluate code responses generated by our LLMs across various programming languages and paradigms • Exercise expert judgment to select the most appropriate and efficient code solutions from multiple LLM-generated options • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Develop and write coding demonstrations to illustrate "what good looks like" in AI-generated code, setting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output • Collaborate with the AI research team to identify areas for improvement in the LLM's coding capabilities • Stay abreast of the latest developments in software engineering, coding standards, and AI to ensure our evaluations remain cutting-edge Required Qualifications: • Advanced degree in Computer Science, Software Engineering, or a related field • Extensive experience (1+ years) in software development across multiple programming languages and paradigms • Demonstrated ability to critically evaluate code quality, efficiency, and adherence to best practices • Strong analytical and decision-making skills, with the ability to make complex judgments under ambiguous circumstances • Excellent written and verbal communication skills, with the ability to explain technical concepts clearly • Experience in technical writing, particularly in creating coding examples or tutorials Preferred Qualifications: • Previous experience working with or evaluating AI systems, particularly in the context of code generation • Familiarity with a wide range of software development methodologies and architectural patterns • Understanding of machine learning concepts, particularly as they apply to natural language processing and code generation • Experience in creating or contributing to coding standards or style guides This role requires a unique blend of technical expertise, critical thinking, and communication skills. You will be the bridge between advanced AI technology and practical, real-world coding applications. Your work will directly influence the development of next-generation AI coding assistants, shaping the future of software development. If you're passionate about code quality, have a keen eye for detail, and are excited about the potential of AI in software engineering, we encourage you to apply for this pivotal role at AGI Data Services.

Responsibilities: Automate evidence collection and control testing processes using scripting tools (e.g., Python, PowerShell) Develop scripts and queries to analyze datasets, identify anomalies, and validate data integrity Build and maintain automation workflows for ITGC control reviews and audit documentation Parse structured and unstructured data sources to extract relevant compliance information Coordinate and track control review activities using workflow tools (e.g., Jira, ServiceNow) Support testing and documentation of controls related to: Logical access Change management Computer operations Qualifications: Proficiency in Python and PowerShell, Power Automate for scripting, automation, and data parsing Strong experience with SQL for querying and validating data across systems Familiarity with Azure DevOps, GitHub, or similar platforms for version control and CI/CD a plus Advanced Excel skills for data manipulation and reporting Strong automation mindset with a passion for improving manual processes Analytical and detail-oriented with a focus on data accuracy and integrity Clear communicator who can explain technical logic and compliance rationale Coachable, collaborative, and eager to learn new tools and frameworks Technical Skills Strong technical scripting skills (SQL, Python, PowerShell) Proficiency in Excel Ability to reduce manual touchpoints through automation Strong analytical/process improvement mindset (engineer or analyst profile) Focused on capturing evidence , proving scripts work , and bringing high attention to detail No prior GRC experience required the priority is technical capability Exposure to Azure/Azure DevOps is a plus Familiarity with Saviynt and working across connected/disconnected systems Moving towards GitHub , so the current FTE will be focused on that migration — this role will support that lift

Job Summary: We are seeking an experienced Salesforce Technical Lead / Architect with 10+ years of deep technical expertise in Salesforce platform development, architecture design, and solution delivery. The ideal candidate will have hands-on experience in Salesforce Field Service , core Salesforce clouds , and integration architectures including both endpoint and middleware design . This role requires a leader who can drive end-to-end technical ownership of Salesforce implementations and ensure scalable, secure, and robust platform solutions. Key Responsibilities: Lead technical delivery of Salesforce projects across Core Clouds (Sales Cloud, Service Cloud, Field Service, etc.) Architect, design, and develop complex Salesforce solutions, ensuring adherence to platform best practices and secure coding standards Design scalable and secure integration frameworks with external systems using REST/SOAP APIs and middleware tools (MuleSoft, Dell Boomi, etc.) Provide hands-on development using Apex, LWC, Visualforce , SOQL, and platform tools Define and enforce security architecture and access control mechanisms across Salesforce environments Collaborate with business stakeholders, product owners, and cross-functional teams to translate business needs into technical solutions Conduct code reviews, establish technical standards, and mentor junior developers Lead technical design sessions, develop technical solution documentation, and ensure proper governance Stay updated on Salesforce platform capabilities and emerging features Required Skills & Qualifications: 10+ years of Salesforce development and architecture experience Proven experience in Salesforce Field Service and core cloud implementations Strong hands-on experience with Apex, Lightning Web Components (LWC), Visualforce , SOQL, and platform events Expertise in integration architecture , including design of endpoints and middleware (REST, SOAP, message queues, etc.) Deep understanding of Salesforce security model , authentication, authorization, and data protection Experience with DevOps tools and Salesforce deployment best practices (SFDX, Git, CI/CD pipelines) Salesforce certifications such as Application Architect, System Architect, Field Service Consultant, Platform Developer II are preferred Strong leadership, communication, and client engagement skills Nice to Have: Experience working in agile environments Exposure to enterprise integration patterns and microservices architecture Knowledge of data governance and compliance standards in cloud environments

Title : Tier 3 Network Engineer Job Description : Diagnose and resolve complex Layer 2/Layer 3 network issues across Enterprise Environments. Design, configure, and deploy scalable and secure network infrastructure solutions. Provide Tier 3 escalation support for incidents unresolved by Tier 1 and Tier 2 teams. Administer and troubleshoot enterprise-grade routing, switching, firewalls, VPN, and load balancing technologies. Required Skills and Technologies Must-Have : 5+ years network engineering in medium to large enterprise Deep knowledge of TCP/IP, BGP, OSPF, EIGRP Experience with Cisco, Juniper, or similar enterprise-grade equipment Network monitoring and diagnostic tools (e.g., Wireshark, Netflow, Prime, Catalyst Center, vManage [Cisco Viptela SDWAN]) Strong troubleshooting and analytical skills Nice-to-Have : Network automation (Python, Ansible) Solarwinds Netflow Fortigate/FortiManager/FortiAuthenticator/FortiAnalyzer MPLS/VPLS Cellular Gateways/Technology (OpenGear/Cradlepoint) Key Protocols and Technologies Routing Protocols : OSPF, BGP, EIGRP (especially for hybrid environments) Switching Technologies : VTP, RSTP/MSTP, Private VLANs, Port Security Wireless Protocols : 802.11a/b/g/n/ac/ax, WPA2/WPA3, RADIUS/802.1X SD-WAN Protocols : OMP (Overlay Management Protocol), IPSec, DTLS, BFD Network Services : DHCP Snooping, ARP Inspection, NetFlow, SPAN/RSPAN Security : ACLs, Zone-Based Firewall, AAA, ISE integration Monitoring & Management : SNMP, Syslog, NetFlow, Cisco Prime, DNA Center Certifications to Look For Cisco Certified Network Professional (CCNP) Enterprise Cisco Certified Specialist Enterprise Core (ENCOR) Cisco Certified Internetwork Expert (CCIE) – a plus Cisco SD-WAN Specialist – highly relevant

Job Title: Technical Voice Support Executive POS Systems Location: Gurgaon Job Type: Full-Time Shift: Rotational / Night Shift Process Type: 100% Voice Support (Inbound) Position Summary: We are looking for a Technical Voice Support Executive with strong troubleshooting skills and a customer-centric approach to support Point of Sale (POS) systems . This role involves handling inbound calls to assist customers with technical issues related to POS devices, payment systems, and related peripherals. Key Responsibilities: Provide technical voice support to end-users experiencing issues with POS terminals, payment gateways, and hardware/software configurations. Troubleshoot and resolve problems related to device connectivity, printing, billing software , and payment failures. Guide customers step-by-step through problem-solving procedures over the phone. Log and document all support interactions using a ticketing or CRM system. Escalate unresolved issues to higher-level technical teams when necessary. Coordinate with field engineers or service partners to ensure timely issue resolution. Ensure high levels of first-call resolution (FCR) and customer satisfaction . Maintain professionalism and empathy in all customer interactions. Required Skills and Experience: 13 years of experience in technical voice support , preferably supporting POS systems or retail billing solutions. Strong understanding of basic networking, hardware troubleshooting , and system connectivity. Excellent communication skills in English (additional regional languages are a plus). Comfortable working in a target-driven, high-call-volume environment . Familiarity with tools like remote desktop, ticketing systems (e.g., ServiceNow, Zendesk), and knowledge bases. Ability to multitask, prioritize, and manage time effectively. Preferred Qualifications: Experience supporting retail, hospitality, or QSR environments using POS systems. Diploma/Degree in IT, Computer Science, or related field (preferred but not mandatory). Knowledge of commonly used POS software (e.g., Square, Toast, Clover, NCR, etc.) is an advantage.

Responsibilities: Automate evidence collection and control testing processes using scripting tools (e.g., Python, PowerShell) Develop scripts and queries to analyze datasets, identify anomalies, and validate data integrity Build and maintain automation workflows for ITGC control reviews and audit documentation Parse structured and unstructured data sources to extract relevant compliance information Coordinate and track control review activities using workflow tools (e.g., Jira, ServiceNow) Support testing and documentation of controls related to: Logical access Change management Computer operations Qualifications: Proficiency in Python and PowerShell, Power Automate for scripting, automation, and data parsing Strong experience with SQL for querying and validating data across systems Familiarity with Azure DevOps, GitHub, or similar platforms for version control and CI/CD a plus Advanced Excel skills for data manipulation and reporting Strong automation mindset with a passion for improving manual processes Analytical and detail-oriented with a focus on data accuracy and integrity Clear communicator who can explain technical logic and compliance rationale Coachable, collaborative, and eager to learn new tools and frameworks

Responsibilities: assist in requirement gathering sessions with business stakeholders, product owners, and testers Support proof-of-concept (POC) creation to validate Salesforce Voice functionality for the US business Facilitate cross-functional collaboration between development, testing, and business teams Act as liaison between technical and non-technical teams—developers will not be customer-facing Provide guidance to testers on how to validate the stories; ensure quality and alignment with user expectations Qualifications: Hands-on experience with writing user stories, gathering requirements, and creating documentation —ideally involving telephony migrations Excellent facilitation and communication skills, especially across global teams Confident working independently in a fast-paced, iterative environment

Responsibilities: Automate evidence collection and control testing processes using scripting tools (e.g., Python, PowerShell) Develop scripts and queries to analyze datasets, identify anomalies, and validate data integrity Build and maintain automation workflows for ITGC control reviews and audit documentation Parse structured and unstructured data sources to extract relevant compliance information Coordinate and track control review activities using workflow tools (e.g., Jira, ServiceNow) Support testing and documentation of controls related to: Logical access Change management Computer operations Qualifications: Proficiency in Python and PowerShell, Power Automate for scripting, automation, and data parsing Strong experience with SQL for querying and validating data across systems Familiarity with Azure DevOps, GitHub, or similar platforms for version control and CI/CD a plus Advanced Excel skills for data manipulation and reporting Strong automation mindset with a passion for improving manual processes Analytical and detail-oriented with a focus on data accuracy and integrity Clear communicator who can explain technical logic and compliance rationale Coachable, collaborative, and eager to learn new tools and frameworks

RESPONSIBILITIES: Deploy target trade & customs solutions befitting the scope and within the timeline of a project. Develop and document business case/scope/plan, business/functional requirements in IT tracking systems. Gather business requirements with and translate them into technical requirements via concise documentation. Support mapping of end-to-end to-be business processes, then identify & coordinate delivery of the system integrations required. Question proposed technical solutions logic as well as facilitate discussions between the various groups. Document and assign requests/tasks to the appropriate support teams including any gathered requirements and analysis to support the fulfillment of requested software. Support data requirements pertaining to SAP GTS within project scope. Participate in design scrums, daily standup meetings, and system integration testing. Prepare test data & work instructions and coordinate the execution of user acceptance testing. Develop training materials & other documentation necessary for steady state process execution. Actively support business user group throughout project duration. QUALIFICATIONS: Bachelors degree in relevant field. Advanced knowledge of Microsoft 365, and Microsoft Office applications suite. Critical thinking and problem-solving skills. 2-4 years experience in hands-on deployment or utilization of SAP GTS (Global Trade Systems) application. A demonstrated ability to participate in technical projects, handling day-to-day task management, prioritization, support, and providing effective communications with team members, including status reporting.

Job Summary: We are seeking an experienced Procurement Process Subject Matter Expert (SME) to join our team. The ideal candidate will have extensive experience in Purchase Order (PO) clean-up, PIR/Material Master clean-up, and Data Validation and Preparation. This role is crucial in ensuring the accuracy and integrity of our procurement data to support the Solventum deployment of SAP S4 Hana. Required to work in USA hours. Key Responsibilities: PO Clean-Up: Working with our transactional service provider, oversee the clean-up and maintenance of POs to ensure accuracy and completeness. Identify and rectify inconsistencies, duplicates, and errors in PO data. Implement best practices for PO management to maintain high data integrity. PIR/Material Master Clean-Up: Manage the preparation and cleansing of PIR (Purchase Info Record) and Material Master data. Ensure that all PIR and Material Master data is accurate, up-to-date, and compliant with company standards. Collaborate with cross-functional teams to verify and validate PIR and Material Master information. Data Validation and Preparation: Conduct thorough validation of procurement data to ensure it meets all technical and operational requirements. Develop and execute data validation protocols and procedures to maintain data accuracy. Qualifications: Extensive knowledge and hands-on experience with SAP S4 Hana / ECC for both Direct and Indirect procurement processes. Bachelor's degree in Procurement, Information Technology, Data Management, or a related field. Proven experience in procurement master data handling. Proficiency in data management tools and software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Experience with Peoplesoft and other legacy enterprise resource planning (ERP) systems would be an advantage.