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Paytm
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Sales Team Lead

Sales Team Lead

3 - 5 years

|

3 - 6 Lacs

Bengaluru Karnataka India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Material management Team Management Reverse Logistics Inventory Management Sla Management

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

Manage a team of 1520 Service FSEs ensuring daily operations and service quality.
Ensure SLA compliance by timely closure of proactive and reactive merchant device issues.
Handle material logistics including forward and reverse movements between hub and FSEs.
Drive upselling initiatives and continuously train the team for service and sales improvements.

Job Requirements:

Strong background in service operations with experience in DTH, Broadband, or Consumer Electronics industry.
In-depth local market knowledge and customer handling expertise.
Excellent skills in stock handling, inventory control, and logistics management.
Strong analytical abilities to manage data and derive actionable insights.

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