Sales Support Officer

Sales Support officer

• Generating enquiries and converting into Orders through effective networking with customers.
• Ensure regular follow up with customers and feedback to the proposal team.
• Follow up with internal teams to meet customer timelines and ensure customer satisfaction.
• Responding to customer questions and providing support.
• Handling order entries in system, follow-up for due payment
• Assisting the sales team with reports and documentation.
• Managing and organizing sales-related documentation
• Collaborating with different departments to facilitate efficient workflow, customer relationship management
• Resolving customer issues, complaints and providing post-sales assistance
• Communicating customer feedback internally to improve products and services
• Continuous cooperation with the local market analyst

Education & Experience

• Bachelors degree in science / commerce from a recognized university.
• 3-5 years of hands-on experience in Sales function (Industrial products)

Background, Profile, Skills and Competencies

• Excellent written and verbal communication skills in English.
• Strong interpersonal skills for effective client interaction and internal teamwork.
• High level of attention to detail and accuracy.
• Good organizational skills to handle multiple tasks simultaneously, prioritize effectively, and meet deadlines

If interested please share your updated CV on trupti.palkar@johncockerill.com