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Sales Support Associate

1 - 3 years

3 - 5 Lacs

Bengaluru

Posted:Just now| Platform: Naukri logo

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Skills Required

Administration Sales Support Associate Sales Sales operations Customer support Customer service professional services Management Operations Counselling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Are you a highly driven, passionate individual, looking to enter the exciting world of Sales Operations? We are looking for ambitious individuals who would like to re-imagine their future in the UK s third largest software company.
  • This role works alongside our sales teams, supporting them with closing key opportunities, and helping to ensure our processes work for the continued growth of the business. You will take ownership of managing cases to ensure any issues are resolved promptly, and you will support the sales teams with reports and general ad-hoc support.
  • This is a great opportunity for someone who enjoys building relationships and wants to learn about sales, sales processes and our go to market approach.
    What You Will Do
    • Provide the Sales teams & Sales leadership with reports and support that helps them to focus on where they can be most successful
    • Liaise with internal stakeholders to ensure smooth delivery and resolve any customer queries
    • Handle inbound incremental opportunities from our existing customer base (e.g. additional licences, purchase of extra professional services resource, hardware, etc.)
    • Responsible for managing upsell leads from our Customer Support and Professional Services teams
    • Support the Sales team with administrative tasks such as customer/ internal queries
    #LI-MP1
    What You Will Have
    • Strong

      communication

      skills
    • Confidence in

      engaging with people,

      both face to face and virtually via MS Teams
    • Focus on

      building relationships

    • Exceptional

      customer service

    • Desire to win and

      hit targets

    • Proactive

      ,

      adaptable

      and

      driven

      by operational improvements
    What We Do For You

    • Wellbeing focused

      Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.

    • Annual Leave

      20 days of annual leave, plus public holidays

    • Employee Assistance Programme

      Free advice, support, and confidential counselling available 24/7.

    • Personal Growth

      We re committed to enabling your growth personally and professionally through development programmes.

    • Life Insurance

      - 2x annual salary

    • Personal Accident Insurance

      - providing cover in the event of serious injury/illness.

    • Performance Bonus

      Our Group-wide bonus scheme enables you to reap the rewards of your success.
    OneAdvanced is one UKs largest providers of business software and services serving 20,000+ global customers with an annual turnover of 330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to

    power the world of work

    and, as you can see, our software underpins some of the UKs most critical sectors.
    We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
    To learn more about working at OneAdvanced please click here

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