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Sales Support Associate

Sales Support Associate

JKCement

1 - 5 years

0 Lacs

kerala

Posted:1 day ago| Platform: Shine logo

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Skills Required

strong interpersonal skills communication customer support customer service collaboration order management maintaining customer satisfaction organizational skills multitasking sales processes

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview You will be a Sales Support Associate located in Kochi, responsible for handling customer inquiries, providing exceptional customer service, maintaining customer satisfaction, and supporting the sales team with administrative tasks. Your role will involve managing customer data, processing orders, and ensuring a smooth sales process through effective communication with clients and internal teams. Key Responsibilities - Handle customer inquiries and provide exceptional customer service - Maintain customer satisfaction levels - Support the sales team with administrative tasks - Manage customer data and process orders - Ensure a smooth sales process through effective communication with clients and internal teams Qualifications - Strong Interpersonal Skills and Communication - Experience in Customer Support and Customer Service - Proficiency in maintaining Customer Satisfaction - Ability to work collaboratively with the sales team - Strong organizational and multitasking skills - Basic knowledge of sales processes and order management - Bachelor's degree in Business Administration, Marketing, or related field is preferred,

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Sales Support Associate