Sales & Service Engineer – Wirecut EDM

Job Title: Sales & Service Engineer – Wirecut EDM

Location: Mumbai, Maharashtra

Job Type: Full-time, Permanent

Experience: 1–3 years

Salary: ₹3,00,000 – ₹5,00,000 per annum (Fixed + Variable)

Industry: Engineering / Machinery / Manufacturing

Job Description

We are seeking a qualified Sales & Service Engineer with hands-on experience in Wirecut EDM machines. The ideal candidate will be responsible for both business development (sales) and after-sales service support including installation, maintenance, and technical assistance of machines at client locations. The role requires strong customer engagement, technical knowledge, and a solutions-oriented approach.

Key Responsibilities

Sales Responsibilities:

• Identify and develop new business opportunities for Wirecut EDM machines.
• Meet prospective clients, understand their requirements, and propose suitable solutions.
• Achieve sales targets and expand the customer base in the assigned territory.
• Build and maintain strong client relationships to ensure repeat business.

Service Responsibilities:

• Install and commission Wirecut EDM machines at customer sites.
• Perform preventive and corrective maintenance of EDM machines.
• Troubleshoot and resolve electrical, mechanical, and control system issues.
• Provide technical support to customers both remotely and on-site.
• Conduct training for customers on machine operation and maintenance.
• Maintain service logs, reports, and documentation.
• Coordinate with the internal team for parts and technical support.

Candidate Requirements

• Diploma or B.E. in Mechanical/Electrical/Instrumentation Engineering.
• 1–3 years of experience in sales/servicing of CNC/EDM machines.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Good problem-solving and analytical skills.
• Excellent communication and customer service orientation.
• Willingness to travel for sales and service assignments.

Preferred Skills (Not Mandatory):

• Hands-on experience with Wirecut EDM machines.
• Knowledge of CNC programming or control systems.
• Prior experience in industrial equipment sales/servicing.

Job Type: Full-time

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person