Sales & Service Engineer ( Laser Industry )

Job Title: Service Engineer – Laser Industry

Location - Ahmedabad

Salary - 20,000.00 - 50,000.00

Experience - 1 Year - 5 Years

Job Summary:
We are seeking a skilled and motivated Service Engineer to join our team in the laser industry. The role involves installation, commissioning, maintenance, and troubleshooting of laser machines and equipment at client sites. The ideal candidate should have strong technical expertise, customer service orientation, and a problem-solving mindset.

Key Responsibilities:

• Install, configure, and commission laser machines (cutting, engraving, welding, or marking systems) at customer sites.
• Perform preventive maintenance and servicing of laser equipment to ensure optimum performance.
• Diagnose and troubleshoot technical issues related to mechanical, electrical, and software systems.
• Provide remote and on-site technical support to customers.
• Ensure timely resolution of breakdowns to minimize downtime.
• Conduct customer training on machine operation, safety, and maintenance.
• Prepare service reports, documentation, and maintain service records.
• Coordinate with the technical team and manufacturers for complex problem resolution.
• Ensure compliance with safety standards and company policies while performing service tasks.

Required Skills & Qualifications:

• Diploma/Degree in Mechanical, Electrical, Electronics, or Mechatronics Engineering.
• 1–5 years of experience in machine servicing, preferably in the laser or industrial automation sector.
• Strong knowledge of laser technology (fiber, CO₂, or diode lasers) and CNC systems.
• Ability to read and interpret technical drawings and electrical schematics.
• Proficiency in troubleshooting PLCs, drives, and control systems (preferred).
• Good communication and interpersonal skills for customer interaction.
• Willingness to travel frequently to client locations.

Key Attributes:

• Problem-solving mindset
• Customer service orientation
• Hands-on technical expertise
• Ability to work independently and under pressure
• Flexibility for fieldwork and extended hours if required

Job Types: Full-time, Permanent

Pay: ₹11,669.90 - ₹41,387.19 per month

Benefits:

• Provident Fund

Work Location: In person