Attend Online Enquiries: Respond promptly and professionally to all incoming enquiries through WhatsApp, calls, email, and social platforms.
Analyze Client Requirements: Understand the client’s concerns, goals, and suitability for Mindalgo programs using a structured needs-assessment approach.
Explain Programs Clearly: Present Mindalgo’s services, packages, and processes in a simple, engaging, and culturally relevant manner.
Guide Clients to Next Steps: Support clients in choosing the right program, resolving doubts, and smoothly completing the onboarding/enrollment process.
Maintain Accurate Documentation: Record client interactions, requirements, follow-ups, and conversion details systematically in the CRM or assigned sheets.
Co-ordinate With Team: Update psychologists, operations, and management regarding important cases or leads requiring special attention.
Office Reporting (On Request): Report to the Kochi office when required for meetings or performance reviews.

Performance Expectations

Professional communication
Consistent follow-ups
High clarity in explaining programs
Accuracy in documentation
Target-driven mindset

Job Types: Full-time, Fresher, Internship
Contract length: 12 months

Pay: ₹20,000.00 - ₹22,000.00 per month

Education:

Bachelor's (Preferred)

Experience:

Sales: 1 year (Preferred)

Location:

Calicut, Kerala (Preferred)

Work Location: Remote

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