Sales Ops Business Partner Expert

Job Title: Global Cloud Business Area Operations Partner Expert

Role Overview:

The Global Cloud Business Area Operations Partner Expert is a critical enabler for the global sales business area, acting as the primary operations partner in a matrixed environment. This role ensures that operational excellence, data-driven insights, and standardized processes support the execution of business priorities, revenue growth, and strategic decision-making. Reporting in a dotted-line capacity to the global business area lead, the Operations Partner Expert collaborates with regional and functional leaders, cross-functional teams, and shared services to drive efficiency, effectiveness, and alignment across the cloud customer value journey.

Key Responsibilities:

Key Responsibilities

1. Strategic & Operational Alignment

S
• upport annual and quarterly business planning to align sales targets with corporate objectives.
R
• efine and monitor sales models, strategies, and initiatives to drive performance across regions and segments.

. Insights & Performance Management

D
• eliver actionable insights through KPI tracking, performance analysis, and trend identification.
S
• upport forecasting, pipeline, and deal execution processes to improve visibility and decision-making.
M
• aintain dashboards, reports, and materials for leadership reviews and board updates.

. Market, Coverage & Enablement

A
• ssess route-to-market effectiveness and identify new market penetration opportunities.
P
• artner with Sales and Marketing to optimize channels, coverage, and best-practice scaling.
T
• ranslate metrics into clear narratives highlighting growth opportunities.

. Programs & Process Excellence

L
• ead strategic initiatives, programs, and projects from planning to execution, ensuring global alignment.
S
• tandardize, simplify, and automate operational processes for scalability.
E
• mbed best practices for demand management, revenue programs, and sales coverage.

. Stakeholder & Change Leadership

S
• erve as a trusted advisor to sales and functional leaders.
D
• rive adoption of new tools, processes, and methodologies through effective change management.

utcomes:
This role ensures strategic alignment, actionable performance insights, operational excellence, and strong stakeholder partnerships — enabling the Global Cloud Sales organization to operate with agility, clarity, and sustainable impact.

Skills & Experience Required:

B
• achelor’s or Master’s degree in Business, Finance, Operations, or related field.
1
• 2+ years in sales operations, revenue operations, or business transformation within a global software or cloud environment.
S
• trong analytical skills, including proficiency in data visualization, reporting tools, and performance metrics.
E
• xperience in strategic planning, process optimization, and leading operational initiatives.
E
• xcellent communication and stakeholder management skills, with demonstrated ability to influence senior leadership.
E
• xperience with CRM systems, sales automation tools, and ERP platforms.
A
• bility to operate in a fast-paced, matrixed global organization with a balance of strategic thinking and hands-on execution.
F
• amiliarity with sales methodologies, forecasting, and revenue optimization strategies.

uccess Metrics:

I
• mproved business area sales outcomes and operational efficiency.
I
• ncreased accuracy of sales forecasting and performance tracking.
A
• doption and consistent execution of standardized processes and tools.
E
• nhanced cross-functional collaboration between sales, finance, and operations teams.
E
• ffective execution of strategic initiatives contributing to revenue growth and customer value.

mpact:
This role ensures that global sales operations function as a strategic enabler of business growth. By combining analytical rigor, process excellence, and stakeholder collaboration, the Global Cloud Business Area Operations Partner Expert drives measurable impact, operational alignment, and sustainable growth across the organization.

lease note that any violation of these guidelines may result in disqualification from the hiring process.