Sales Ops Analyst

3 - 8 years

2 - 4 Lacs

Posted:3 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Process orders for materials for domestic and international requests

- Coordinate and perform activities such as order entry, order acknowledgement, order revision and preparation of shipping documents

- Coordinate with internal teams for material scheduling and handle requests for additional company materials

- Maintain sales order records, product enhancements, and changes in product pricing

- Ensure information meets SOX requirements for internal and external audit

- Maintains direct contact with customers before and after the sale.

- Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and product revenue.

- Works with Sales to ensure accurate forecasting and order coverage.

Focus of work may be in pre-sale or post-sales.

  • Pre sale

    : Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities.
  • Post sale :

    Responds to customer inquiries (status, delivery, etc). Resolves production scheduling and shipping or invoicing problems; changes production and shipping schedules; and recognizes add-on business opportunities.

Requirements

  • Experience with SAP
  • Bachelors degree with 3+ years of related experience
  • Proficient utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint
  • Experience with SharePoint, Qlik, Salesforce, Esker, helpful
  • Ability to problem solve and propose creative solutions
  • Good with oral and written communication skills, ability to communicate effectively.
  • Good time management and organizational skills.
  • Attention to details.

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