Sales Operations Specialist

Job Title-

Experience level

Job Location

All 5days Work from office

Job Type

Roles and Responsibilites

• Support Account Managers in coordinating client communications and follow-ups.
• Prepare and manage sales documentation, including proposals, quotes, contracts, and renewal agreements.
• Track project timelines and deliverables to ensure client expectations are met.
• Maintain and update client information, sales pipelines, and activities in the CRM system.
• Generate periodic sales reports, forecasts, and performance metrics.
• Liaise with internal teams (delivery, finance, marketing) to ensure alignment and timely client deliverables.
• Assist in invoicing, purchase orders, and other account-related administration.

Requirements

• Bachelor’s degree or diploma in Business, Sales, or related field.
• 1–3 years of experience in sales operations, account coordination, or administrative support.
• Strong organizational and multitasking skills with attention to detail.
• Proficient in MS Office/Google Suite; knowledge of CRM tools (Salesforce, HubSpot, Zoho) is a plus.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with multiple teams and manage deadlines effectively.

Benefits

• Opportunity to gain hands-on experience in sales operations and client account management.
• Mentorship from experienced Account Managers and Sales Leaders.
• A collaborative and growth-oriented work environment.

Exposure to enterprise-level clients and projects