Sales & Operations Intern

Sales & Operations Intern

Location:

The incumbent will be a core member of the Sales team, responsible for managing the complete sales lifecycle - from lead generation and qualification to closure and initial execution coordination.

This role is designed for individuals who are:

• Outcome-oriented
• Comfortable owning conversations end-to-end
• Willing to work across sales, coordination, and follow-through
• Interested in learning how real-world sales and execution come together in a startup

Key Responsibilities

1. Sales & Lead Conversion

• Handle inbound and outbound leads via calls, WhatsApp, CRM, and direct interactions
• Qualify leads based on project scope, budget, timeline, and intent
• Build professional rapport and trust with customers
• Drive structured follow-ups to convert leads into confirmed projects
• Clearly communicate TatvaOps value proposition, process, and differentiation
• Address customer queries related to pricing, scope, and execution flow

2. Sales-Led Coordination & Execution Readiness

• Coordinate with service providers and internal stakeholders during quotation and negotiation stages
• Ensure all requirements, documents, and confirmations are in place before closure
• Support smooth transition from sales closure to project initiation
• Act as the single point of accountability from lead stage to project kick off

3. Vendor Onboarding & Sales-Led Partner Coordination

• Identify, engage, and onboard service providers as part of the sales process
• Collect, verify, and maintain vendor details, documents, and basic credentials
• Assess vendor suitability based on category, pricing, availability, and service quality
• Act as the primary point of coordination between customers and vendors during pre-sales
• Facilitate quotation discussions, scope alignment, and negotiation support
• Ensure vendor readiness before project confirmation

This role requires sales professionals who can think beyond just closing and ensure readiness for execution.

1. CRM, Funnel & Sales Operations

• Maintain accurate CRM records including lead status, follow-ups, and call logs
• Track funnel movement, conversion ratios, and drop-offs
• Prepare daily and weekly sales activity and performance reports
• Ensure all customer communication, quotations, and documents are properly recorded

2. Field & Market Interaction

• Conduct site visits, vendor interactions, and client meetings as required
• Capture on-ground insights related to pricing, customer expectations, and competition
• Represent TatvaOps professionally in all external interactions

3. Reporting, Feedback & Improvement

• Share daily updates on leads, follow-ups, and closures
• Participate in review meetings and sales discussions
• Provide structured feedback to improve sales scripts, processes, and customer experience

Candidate Profile

Behavioural Competencies

• Self-driven, proactive, and target-oriented
• Strong communication and relationship-building skills
• High ownership and accountability mindset, ability to handle pressure
• Comfortable working in a fast-paced startup environment
• Willing to take responsibility beyond defined tasks

Skills & Capabilities

• Proficiency in Google Sheets
• Familiarity with CRM tools and basic sales funnel concepts
• Ability to manage multiple conversations and priorities
• Clear verbal communication in English (additional Indian languages are a plus)