Job
Description
About the Role As a Sales Operations Executive, you will act as the critical bridge between the Sales team and the Operations/Supply Chain/Manufacturing teams. You will support front-end sales by ensuring that customer requirements are translated smoothly into production and delivery, enabling seamless execution and excellent client experience. Key Responsibilities • Sales Coordination Provide support to Sales and KAM teams in terms of RFQ creation , Purchase order , Sales order , Design coordination , Sampling and other internal coordination with Finance , Ops and marketing team . Work closely with the sales team to understand client orders, specifications, and delivery expectations. Review and validate sales orders before handing over to production and operations teams. • Internal Communication & Handover Serve as the liaison between sales, supply chain, and manufacturing. Coordinate lead times, order tracking, stock availability, and delivery schedules. Ensure all departments are aligned on customer priorities and timelines. • Client Support (Back-End) Provide real-time updates to the sales team or clients on order status, delays, or changes. Help resolve any operational issues affecting fulfillment or dispatch. • Process Monitoring & Reporting Track sales orders from confirmation to delivery. Maintain order management trackers and prepare periodic reports on sales ops performance, turnaround time, etc. • Support Tools & Documentation Maintain updated pricing, SKU catalogs, and order templates. Ensure all documentation is accurate and filed correctly (invoices, dispatch notes, etc.). Ideal Candidate Profile 4-6 years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company. Strong understanding of order fulfilment, supply chain basics, and internal process coordination. Excellent communication, follow-up, and organization skills. Proficiency in Excel, Google Sheets, ERP or order-tracking tools is a plus. Solution-focused and, deliver under pressure. Job Type: Full-time Pay: ₹600,000.00 - ₹900,000.00 per year Schedule: Monday to Friday Education: Bachelor's (Required) Experience: B2B sales: 4 years (Required) Sales support: 5 years (Required) Packaging: 4 years (Required) Work Location: In person
