This job requires the incumbent to work 6 days a week from office. Location : Udyog Kendra - 1, Ecotech -3, Greater Noida West. Work Days: Monday - Saturday Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by the sales team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Enthusiastic towards customer’s query solving and escalation handling. Understanding key customer individual needs and addressing these. Requirements: A bachelor’s degree in administration or a related field or any graduate. A minimum of 0 -02 Year experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Maintain a positive attitude focused on customer satisfaction.
Role - Retail/Showroom Sales Executive Location - Ajmeri Gate/Chawri - Delhi This is 6 days work from office role. Responsibilities · Understand customer needs and requirements · Aggressively close sales and achieve quarterly quotas · Research accounts, identify key players and generate interest · Maintain and expand your database of prospects · Follow up with prospects to build pipeline and close deals · Be well versed with the product portfolio and conduct virtual demos if needed Requirements · 0-1 Year of sales experience · Excellent verbal and written communications skills · Strong listening and presentation skills
This is a 6 days work from office role. Work Location: Ecotech 3, Greater Noida Extension Role Description Developing and implementing quality control systems Inspecting and testing hose & hose assemblies Review in process Quality Checks to ensure quality specifications are met Collaborating with Production Manager to develop and implement controls and improvements Ensuring that workflows, processes, and products comply with Quality and safety regulations Investigating and troubleshooting product or production issues Developing corrective actions, solutions, and improvements Performing risk analysis and identifying potential areas of improvement Pre requisite: Experience - 1-3 Yrs Educational B.E. / B.Tech. (Industrial and Production / Mechanical) Training / Certification courses in Quality Management. Good Communication and Presentation skills
This job requires the incumbent to work 6 days a week from office. Location : Udyog Kendra - 1, Ecotech -3, Greater Noida West. Work Days: Monday - Saturday Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by the sales team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Enthusiastic towards customer’s query solving and escalation handling. Understanding key customer individual needs and addressing these. Requirements: A bachelor’s degree in administration or a related field or any graduate. A minimum of 0 -02 Year experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Maintain a positive attitude focused on customer satisfaction.
As a Sales Account Manager, you will be responsible for preparing regular reports of progress and forecasts for both internal and external stakeholders using key account metrics. Your role will also involve acquiring a comprehensive understanding of key customer needs and requirements, as well as identifying opportunities for upselling and cross-selling within existing accounts to maximize revenue generation. In this position, you will be expected to research market trends, develop and implement strategic account plans, and ensure the timely delivery of products and services to customers. You will also play a crucial role in managing contract negotiations, renewals, and pricing discussions in collaboration with the sales team. The ideal candidate for this role should have 1-5 years of relevant experience in sales and providing solutions based on customer needs. Strong communication and interpersonal skills are essential, along with the ability to build relationships with professionals at all levels of an organization. A degree in business administration, sales, or a relevant field such as MBA/BA is preferred. Additionally, a solid understanding of the B2B sales process, particularly with large OEMs & resellers, is required to succeed in this role.,
Position Overview We are looking for a Sales Manager – Noida to lead our Sales & Customer Service teams. This role is focused on monitoring Salesforce data, ensuring KPIs are achieved, and implementing practical strategies to drive sales conversions, timely case resolution, and team effectiveness. The manager will be responsible for ensuring SOP compliance, training the team, and proactively improving performance through structured plans and continuous monitoring. Key ResponsibilitiesStrategy & Planning - Develop industry-specific strategies to improve lead conversion, objection handling, and customer retention. - Create structured plans for sales activities, customer service improvement, and case resolution. - Design targeted initiatives (e.g., objection handling playbooks, training refreshers, campaign-specific scripts) to improve KPIs. - Work with management to align Noida team performance to overall company goals. Sales & Customer Service Execution - Monitor calls, WhatsApp conversations, and emails to identify gaps and coach team members. - Ensure Tier 2 case SOPs are implemented and adhered to, with timely resolution of all cases. - Ensure the team achieves defined KPIs: • Lead conversion % • Case resolution TAT • Missed call % within SLA • Customer engagement consistency - Drive adoption of Salesforce CRM workflows and hygiene practices (updating follow-ups, logging calls, attaching records). Team Management & Training - Lead, motivate, and guide the Noida Sales & CS teams. - Conduct weekly call reviews and feedback sessions. - Train team members on sales scripts, objection handling, and SOP compliance. - Identify low performers and implement corrective actions (PIP/CAP). - Foster accountability and discipline within the team. Performance Monitoring - Regularly monitor Salesforce dashboards & reports (data already prepared by HQ). - Review trends in KPIs and implement corrective measures when performance is below target. - Ensure team maintains CRM hygiene (no missed data entries, accurate updates). - Escalate critical issues (case backlogs, non-performing staff, customer escalations) to management with recommendations. Required Skills & Competencies - Strong background in B2B Sales & Customer Service management. - Ability to analyze CRM data (Salesforce) and translate into actionable plans. - Strong communication and negotiation skills with hands-on coaching ability. - Knowledge of SOP implementation and process-driven management. - People management – ability to handle performance issues, discipline, and motivation. - Process orientation – structured in planning and execution. Qualifications - Graduate/Post-Graduate in Business, Engineering, or related field. - 8–12 years of B2B experience, with at least 3 years in a team management role. - Experience in industrial distribution, OEM, or related sectors preferred. - Working knowledge of Salesforce CRM (user-level monitoring) and SAP order processes. Location & Reporting - Base Location: Noida. - Reports To: Head of Sales (Delhi HQ). - Team: Sales Executives + Customer Service Representatives. Why Join Us? - Opportunity to lead a key strategic sales & service hub. - Direct influence on KPIs that drive company growth. - Structured, process-driven environment with strong technology support (Salesforce, SAP, Ozonetel, Interakt). - Career growth aligned with the company’s ambitious 100x scale-up vision.
This job requires the incumbent to work 6 days a week from office. Location : Udyog Kendra - 1, Ecotech -3, Greater Noida West. Work Days: Monday - Saturday Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by the sales team. Follow up on orders & payment recovery Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Enthusiastic towards customer’s query solving and escalation handling. Understanding key customer individual needs and addressing these. Requirements: A bachelor’s degree in administration or a related field or any graduate. A minimum of 6months -02 Year experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Maintain a positive attitude focused on customer satisfaction.
This job requires the incumbent to work 6 days a week from office. Location : Udyog Kendra - 1, Ecotech -3, Greater Noida West. Work Days: Monday - Saturday Responsibilities: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by the sales team. Follow up on orders & payment recovery Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Enthusiastic towards customers query solving and escalation handling. Understanding key customer individual needs and addressing these. Requirements: A bachelors degree in administration or a related field or any graduate. A minimum of 6months -02 Year experience. Excellent interpersonal and communication skills. Proficient in all Microsoft applications. Maintain a positive attitude focused on customer satisfaction. Show more Show less
This is a work from office role with a 6 day work week. Location - Ecotech 3, Noida Extension Job Overview: We are looking for an experienced and dynamic Sales and Customer Success Trainer to join our team. The ideal candidate will be responsible for developing comprehensive training programs and materials for our sales and customer success teams. This includes creating training videos, cheat sheets, and conducting live training sessions. The trainer will focus on product knowledge, soft skills, and technical aspects to ensure our teams are well-equipped to meet customer needs and drive sales. Job Location: Ecotech 3, Greater Noida West Experience: 2-5 years of training experience preferable in a sales/customer service organization Key Responsibilities: Learning Management System Managing & suggesting optimization on a regular basis to make it more effective. Training Content Development: Create training content including cheat sheets, videos, and manuals. Develop a "Hose Finder" and "Hose Assembly Code Finder" tool. Create and update cheat sheets for hose fittings, chemical resistance charts, and conversion tables. Training Delivery: Conduct training sessions on various topics Develop and deliver training videos for product clarification, soft skills, etc Provide training on the LMS (Learning Management System) Successful delivery of training sessions as per schedule. High engagement and participation rates in training sessions. Process and Performance Improvement: Define parameters for analyzing past customer history and incorporate them into training. Include real customer inquiries in training scenarios to enhance practical understanding. Collaboration and Feedback: Collaborate with different teams to identify training needs and gaps. Gather feedback on training effectiveness and continuously improve the training materials.
As a Sales and Customer Success Trainer at our company, you will play a crucial role in developing comprehensive training programs for our sales and customer success teams. Your responsibilities will include creating training materials such as videos, cheat sheets, and conducting live training sessions to ensure that our teams are well-equipped to meet customer needs and drive sales. - **Learning Management System:** - Manage and suggest optimizations regularly to enhance effectiveness. - **Training Content Development:** - Create cheat sheets, videos, and manuals. - Develop tools like "Hose Finder" and "Hose Assembly Code Finder". - Update cheat sheets for hose fittings, chemical resistance charts, and conversion tables. - **Training Delivery:** - Conduct training sessions on various topics. - Develop and deliver training videos for product clarification and soft skills. - Provide training on the LMS. - Ensure successful delivery of training sessions as per schedule with high engagement and participation rates. - **Process and Performance Improvement:** - Define parameters for analyzing past customer history and incorporate them into training. - Include real customer inquiries in training scenarios for practical understanding. - **Collaboration and Feedback:** - Collaborate with different teams to identify training needs and gaps. - Gather feedback on training effectiveness and continuously improve training materials. The ideal candidate for this role should have 2-5 years of training experience, preferably in a sales or customer service organization. This role is based in Ecotech 3, Noida Extension, and will involve working in a fast-paced environment where your contributions will directly impact the success of our sales and customer success teams.,
This is a work from office role with a 6 day work week. Location - Ecotech 3, Noida Extension Responsibilities · Understand customer needs and requirements · Aggressively close sales and achieve quarterly quotas · Research accounts, identify key players and generate interest · Maintain and expand your database of prospects · Follow up with prospects to build pipeline and close deals · Be well versed with the product portfolio and conduct virtual demos if needed Requirements · 0-1 Year of sales experience · Excellent verbal and written communications skills · Strong listening and presentation skills
As a Customer Relationship Executive at the company located in Udyog Kendra - 1, Ecotech -3, Greater Noida West, your role involves working 6 days a week from the office, with work days from Monday to Saturday. Your responsibilities will include: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products to increase sales. - Being enthusiastic towards solving customers" queries and handling escalations. - Understanding key customers" individual needs and addressing them effectively. To excel in this role, you are required to meet the following qualifications: - A bachelor's degree in administration or a related field, or any graduate. - 0-2 years of experience in a similar role. - Excellent interpersonal and communication skills. - Proficiency in all Microsoft applications. - Superior product knowledge. - Strong team player with leadership skills. - Maintaining a positive attitude focused on customer satisfaction.,
Position Overview We are looking for a Sales Manager – Noida to lead our Sales & Customer Service teams. This role is focused on monitoring Salesforce data, ensuring KPIs are achieved, and implementing practical strategies to drive sales conversions, timely case resolution, and team effectiveness. The manager will be responsible for ensuring SOP compliance, training the team, and proactively improving performance through structured plans and continuous monitoring. Key Responsibilities Strategy & Planning - Develop industry-specific strategies to improve lead conversion, objection handling, and customer retention. - Create structured plans for sales activities, customer service improvement, and case resolution. - Design targeted initiatives (e.g., objection handling playbooks, training refreshers, campaign-specific scripts) to improve KPIs. - Work with management to align Noida team performance to overall company goals. Sales & Customer Service Execution - Monitor calls, WhatsApp conversations, and emails to identify gaps and coach team members. - Ensure Tier 2 case SOPs are implemented and adhered to, with timely resolution of all cases. - Ensure the team achieves defined KPIs: • Lead conversion % • Case resolution TAT • Missed call % within SLA • Customer engagement consistency - Drive adoption of Salesforce CRM workflows and hygiene practices (updating follow-ups, logging calls, attaching records). Team Management & Training - Lead, motivate, and guide the Noida Sales & CS teams. - Conduct weekly call reviews and feedback sessions. - Train team members on sales scripts, objection handling, and SOP compliance. - Identify low performers and implement corrective actions (PIP/CAP). - Foster accountability and discipline within the team. Performance Monitoring - Regularly monitor Salesforce dashboards & reports (data already prepared by HQ). - Review trends in KPIs and implement corrective measures when performance is below target. - Ensure team maintains CRM hygiene (no missed data entries, accurate updates). - Escalate critical issues (case backlogs, non-performing staff, customer escalations) to management with recommendations. Required Skills & Competencies - Strong background in B2B Sales & Customer Service management. - Ability to analyze CRM data (Salesforce) and translate into actionable plans. - Strong communication and negotiation skills with hands-on coaching ability. - Knowledge of SOP implementation and process-driven management. - People management – ability to handle performance issues, discipline, and motivation. - Process orientation – structured in planning and execution. Qualifications - Graduate/Post-Graduate in Business, Engineering, or related field. - 8–12 years of B2B experience, with at least 3 years in a team management role. - Experience in industrial distribution, OEM, or related sectors preferred. - Working knowledge of Salesforce CRM (user-level monitoring) and SAP order processes. Location & Reporting - Base Location: Noida. - Reports To: Head of Sales (Delhi HQ). - Team: Sales Executives + Customer Service Representatives. Why Join Us? - Opportunity to lead a key strategic sales & service hub. - Direct influence on KPIs that drive company growth. - Structured, process-driven environment with strong technology support (Salesforce, SAP, Ozonetel, Interakt). - Career growth aligned with the company’s ambitious 100x scale-up vision.