Sales Operations Associate

GameChange Solar is one of the fastest growing, most dynamic companies in the booming solar industry. We are a global leader in the solar racking and tracker industry with a dynamic and driven team passionate about changing the game in solar. Our products are designed to be the fastest installing and most cost-effective in the industry.

Responsibilities:

• Review RFP data to identify pertinent project requirements.
• Lead and oversee the purchase order (PO) process from initial deal negotiation to final execution.
• Collaborate with the sales team, customers, and internal departments to ensure smooth and timely order processing.
• Track and monitor PO status, ensuring all required documentation and approvals are obtained within specified deadlines.
• Identify and address potential bottlenecks or issues in the PO process, implementing corrective measures as needed.
• Handle any necessary administrative work including filing reports or presenting sales team with necessary documents
• Develop and implement strategies to enhance sales operations efficiency, accuracy, and effectiveness.
• Identify opportunities for process improvement and automation, leveraging technology and tools to streamline sales operations workflows.
• Monitor key performance indicators (KPIs) related to sales operations and provide regular reports and analysis to management.
• Conduct training sessions to educate sales team members on sales operations processes, including PO management, documentation requirements, and CRM system usage.
• Provide ongoing support and guidance to sales team members, addressing inquiries and issues related to sales operations.
• Collect, analyze, and interpret sales data to identify trends, patterns, and opportunities for improvement.
• Generate regular reports and dashboards on sales performance, PO status, and other relevant metrics.
• Present findings and recommendations to management, contributing to strategic decision-making processes.
• Acknowledge customers by promptly responding to emails, texts, and phone calls
• Answers phone calls from customers regarding deals and assist in resolving any issues as they arise
• Follow up with customers to make sure that they are satisfied with a particular product and services
• Follow up internally with engineering and production to ensure timely responses to clients
• This job description is not intended to be all-inclusive. The employee may perform other related duties as needed to meet the ongoing needs of the organization.

Required Experience & Skills:

• 5 years of Experience
• Bachelors degree
• Significant experience in administrative/operational role supporting a B2B Sales/Business Development team
• Experience with CRM systems and excellent Excel skills
• Experience with Sale Agreements and Contracts
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
• Excellent communication skills, both verbal and written
• Strong client service skills for B2B clients.
• Excellent time-management skills and the ability to prioritize tasks
• Excellent analytical and problem-solving skills
• Adaptable and eager to learn; self-starter who is willing to wear multiple hats to accomplish goals and can work independently w/o supervision once trained
• Team-oriented
• Someone who thinks outside the box and brings new ideas
• Thrives in a fast-paced environment
• Highly organized and detail-oriented
• Prior solar energy experience is a plus

Location: Bangalore, India

Working Hours: Spain Working Hours - 13:00 PM to 10:00 PM.

Working Shift: Min 4 days at Office