Sales Manager(Spa)

Position:

Position Overview

The Sales Manager Spa will be responsible for developing and executing sales strategies to maximize spa revenue, expand market presence, and enhance client relationships. This role requires exceptional sales skills, strong communication abilities, and a results-driven approach to achieve business objectives in the wellness and hospitality sector.

Key Responsibilities

Sales & Revenue Generation

• Achieve monthly and annual sales targets through effective sales planning and execution.
  
• Develop new business opportunities including corporate tie-ups, memberships, and group bookings.
  
• Monitor and analyze sales performance, prepare reports, and forecast future sales trends.
  
• Recommend pricing strategies, promotional offers, and package deals to increase profitability.
  

Client Relationship Management

• Build and maintain strong relationships with existing and potential clients.
  
• Handle customer inquiries, negotiations, and follow-ups to ensure conversions.
  
• Collaborate with marketing teams to design and implement promotional campaigns.
  
• Represent the spa in exhibitions, wellness events, and networking forums to enhance brand visibility.
  

Communication & Coordination

• Coordinate with operations to ensure seamless service delivery aligned with client expectations.
  
• Provide feedback to the management team on customer preferences, market trends, and competitor activities.
  
• Train and guide front-line staff on upselling techniques and customer engagement strategies.
  

Qualifications & Requirements

• Bachelors degree in Business Administration, Hospitality, or related field (MBA preferred).
  
• Minimum 25 years of sales experience in spa, hospitality, or wellness industry.
  
• Strong communication, negotiation, and presentation skills.
  
• Proven track record of meeting or exceeding sales and revenue targets.
  
• Proficiency in MS Office and CRM software.
  

Core Competencies

• Sales-driven with strong business acumen.
  
• Customer-focused and service-oriented.
  
• Excellent interpersonal and networking skills.
  
• Ability to work independently and in a team environment.
  

Compensation & Benefits

• Competitive salary with attractive performance incentives.
  
• Staff discounts on spa treatments and wellness products.
  
• Professional development and career growth opportunities.