Sales Manager

Job Description

12.8 Sales Manager HL & HE Business Vertical: Housing Line of Business: Home Loans Department: Sales Line Manager: Area Sales Manager Designation: Sales Manager Grade: M1-M3 On the rolls of: TCHFL Location: No. of Positions: Job Dimensions Responsible for handling team: Yes Roles reporting into this role (Direct/Indirect): Contact or Interaction with: 1) Customers 2) Sales team 3)Channel Partners & Vendors 4) Builders Travel Required: Yes Position Type: Process Owner: 1. Sales • • Relationship Managers CRE Job Purpose To drive sales and ensure business targets are achieved Responsibilities Core Responsibilities: Sales Process Management • o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o o o o o o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business Develop and maintain strong liaisons with the clients for repeat business or referrals. Maximize number of APFs and increase penetration in the approved APF projects. Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sales Planning and Team Management Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area o o o Align with the team on ground lead generation activities for Sales. Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Industry & Governance o o o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems. Interdependencies Functional Competencies Competency Beginner Intermediate Advance Expert Retail Product & Market Knowledge (Sales) Retail Customer Acquisition & Relationship Management Retail Sales Team Management (Channel, FoS) Retail Sales Strategy, Planning and Implementation Job Qualifications Graduate : Yes Desired Experience: Minimum 4 years in the field. Other desired attributes: Masters/Postgraduate: Preferred Certifications: Others : Reviewed and Approved by: Updated on: Back to Index TCHFL JD Booklet FY 2018-19 || 73