Sales Manager - Social Commerce

Key Responsibilities:

• Product Promotion:

  Present, promote, and sell the companys range of products to existing and potential customers.

• Customer Relationship Management:

  Build and maintain strong, long-lasting relationships with customers and retail partners.

• Sales Targets:

  Achieve assigned sales targets, ensuring growth and consistent performance in the assigned territory.

• Market Analysis:

  Evaluate territory potential, analyze sales data, and prepare timely reports to track progress and opportunities.

• Customer Support:

  Address and resolve customer concerns promptly to maximize satisfaction and strengthen partnerships.

• Training and Development:

• Conduct On-the-Job Training (OJT) and monthly Classroom Training Sessions for Beauty Advisors (BAs).
  
• Deliver both Product Training and Skill Training (e.g., makeup techniques, sales process).
  

• BA Motivation & Retention:

  Drive engagement initiatives to keep BAs motivated and ensure long-term retention.

• Team Collaboration:

  Work closely with cross-functional teams (marketing, supply chain, and HR) to ensure operational efficiency and alignment with brand objectives.

Requirements and Skills:

• Educational Qualification:

  Graduate or Postgraduate in Business, Marketing, or a related field.

• Experience:

  Minimum 3–5 years of relevant experience in FMCG, Cosmetics, or Personal Care sales.

• Sales Expertise:

  Proven track record of meeting or exceeding sales targets in a field sales environment.

• Communication Skills:

  Excellent verbal and written communication abilities.

• Product Knowledge:

  Strong understanding of skincare, haircare, and makeup products, with the ability to simplify and communicate technical details effectively.

• CRM & Analytical Skills:

  Proficiency in CRM tools, data analysis, and reporting.

• Training & Facilitation:

  Ability to simplify concepts, engage teams, and conduct impactful training sessions.

• Time Management:

  Strong organizational and multitasking abilities with a results-oriented mindset.