Posted:3 weeks ago|
Platform:
On-site
Full Time
· CRM greets customer and offers a visiting card.
· Invite Customer to the Front Office area for documentation.
· Request the customer for an instant feedback by using IFIR form
· Inform the customer in advance on the PSF calls which will be received
· Send Thank you SMS immediately post-delivery.
· Interact with the customer to understand the overall satisfaction by using an IFIR FORM.
· In case the customer’s driver is taking the vehicle delivery – Call the customer and inform of completion of the service / repairs and payment.
· Request/assist the deriver to fill the IFIR from.
· Discuss the negative IFIR concern areas with workshop staff daily during morning / afternoon meetings.
· Clarify any problems / challenges with the staff
Make weekly summary report of IFIR and discuss with Service Manager for planning and implementing countermeasures
Excellent verbal and written communication skills
FORTUNE CARS PVT LTD
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
chennai
6.0 - 8.0 Lacs P.A.
bengaluru
7.0 - 10.0 Lacs P.A.
jaipur
30.0 - 35.0 Lacs P.A.
bengaluru
5.0 - 6.0 Lacs P.A.
bengaluru
3.5 - 7.0 Lacs P.A.
kozhikode
5.4 - 6.6 Lacs P.A.
warangal, hyderabad, puducherry, bengaluru
3.0 - 4.5 Lacs P.A.
hyderabad, chennai, bengaluru
6.5 - 8.0 Lacs P.A.
ahmedabad
4.75 - 9.5 Lacs P.A.
8.0 - 18.0 Lacs P.A.
