Sales Head – NOC Services

Job Description

The Sales Head for NOC (Network Operations Center) Services is responsible for driving revenue growth, building strategic customer relationships, and leading the sales initiatives for managed NOC solutions. This role requires a deep understanding of NOC operations, managed IT services, and client pain points related to network monitoring, infrastructure support, and incident management. ⸻ Key Responsibilities: • Develop and execute sales strategies to achieve revenue targets for NOC services. • Build and maintain strong relationships with enterprise clients, partners, and key decision-makers. • Identify new business opportunities, market trends, and customer requirements. • Work closely with the pre-sales and technical teams to deliver customized NOC solutions. • Manage the entire sales cycle from lead generation to contract closure. • Provide market feedback to the product and operations teams for continuous improvement. • Ensure customer satisfaction and long-term retention through proactive engagement. • Lead, mentor, and grow the NOC sales team. ⸻ Key Skills: • Strong sales acumen in IT infrastructure and managed services. • Deep understanding of NOC operations, SLAs, monitoring tools, and ITIL practices. • Excellent communication, negotiation, and relationship-building skills. • Ability to manage complex, solution-based sales cycles. • Proven track record of meeting and exceeding sales targets. ⸻ Ideal Candidate: • 7+ years of experience in IT sales, with at least 3 years focused on NOC or managed services. • Strong network within enterprise, telecom, or data center segments. • Bachelor’s degree in business, IT, or related field (MBA preferred). Show more Show less