Sales Executive

Job Title: Sales Executive – Jewellery Showroom

Department: Sales / Retail Operations

Location: Jubilee Hills

Reporting To: Store Manager / Sales Manager
Diamond sales executive is plus

Job Summary:

The Sales Executive is responsible for achieving sales targets, delivering excellent customer service, and maintaining a premium shopping experience for customers in the jewellery showroom. The role involves assisting customers with product selection, ensuring proper display of jewellery items, and handling billing and after-sales service professionally.

Key Responsibilities:

• Customer Handling:
• Greet customers warmly and understand their jewellery requirements.
• Present products (gold, diamond, silver, platinum, gemstones, etc.) attractively and convincingly.
• Explain product details such as purity, weight, design, making charges, and warranty policies.
• Build trust and rapport with customers to ensure repeat business.
• Sales & Targets:
• Achieve daily, weekly, and monthly sales targets.
• Upsell and cross-sell products to maximize revenue.
• Keep track of customer preferences and suggest suitable products.
• Showroom Maintenance:
• Ensure jewellery display counters are clean, organized, and secure.
• Report stock shortages or damages to the manager.
• Follow showroom security and handling procedures.
• Billing & Documentation:
• Generate bills accurately through POS systems.
• Handle cash, card, or digital payments securely.
• Maintain customer records and assist in loyalty program registrations.
• After-Sales Service:
• Assist customers with exchange, repair, and customization requests.
• Handle customer complaints politely and escalate when needed.
• Team Coordination:
• Work closely with other sales executives, inventory staff, and the store manager.
• Participate in sales meetings, product training, and promotional events.

Required Qualifications & Skills:

• Education: Minimum 12th pass / Graduate in any discipline.
• Experience: 1–3 years in retail or jewellery sales

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person