Sales Executive

Role Overview:

We are looking for a dynamic and customer-focused Sales & Service Engineer who will be responsible for driving B2B machine sales, providing technical sales support, and ensuring effective post-sales service. This role requires a blend of technical expertise, sales acumen, and customer service orientation.

Key Responsibilities:

Sales & Business Development

• Identify and develop new B2B business opportunities within the assigned region.
• Understand client requirements and recommend suitable machinery solutions.
• Prepare proposals, quotations, and conduct price negotiations.
• Conduct product demonstrations and technical presentations.
• Achieve assigned sales targets and contribute to revenue growth.

Service & Technical Support

• Handle installation and commissioning of machines at customer sites.
• Respond to service calls and troubleshoot technical issues.
• Carry out preventive maintenance and ensure minimum downtime of machines.
• Provide training to customer operators and technical staff.
• Maintain strong after-sales relationships for repeat and referral business.

Market & Customer Management

• Track competitor activities and industry trends.
• Maintain detailed sales and service reports in CRM/ERP.
• Participate in trade fairs, exhibitions, and technical seminars.

Key Skills & Competencies:

• Strong knowledge of industrial machines/automation systems.
• Technical problem-solving and analytical ability.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-focused with a service-oriented mindset.
• Willingness to travel extensively.

Qualifications & Experience:

• Diploma / B.E. / B.Tech in Mechanical, Electrical, Electronics, or a related field.
• 35 years of experience in

  B2B machine sales and technical service

  .
• Experience in installation, commissioning, and maintenance of machinery preferred.
• Proficiency in MS Office; knowledge of CRM/ERP systems is an advantage.

Compensation & Benefits:

• Competitive Salary:

  Based on experience and qualifications.

• Bonuses & Incentives:

  Performance-based bonuses and rewards.

• Paid Time Off:

  Casual leaves, earned leaves, and holidays.

• Professional Development:

  Training programs, career growth opportunities.

• Statutory Benefits:

  Employee State Insurance (ESI) and Provident Fund (PF).

• Insurance Coverage:

  Group Accidental Policy for employee safety and security.

• Subsidized Food:

  Meal benefits provided to employees at a discounted rate. (if applicable for head office employee only)

• Field Travel Benefits:

  The company will bear expenses for

  business travel, accommodation, and local conveyance

  as per policy.