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Job Type

Full Time

Job Description

Eligibility: Any graduate can apply

Experience: Minimum 4 years of experience in International Voice BPO

CTC: ₹6.5 lakhs per annum (including variables)

Shift Timings: Complete night shifts (7:30 PM - 4:30 AM)

Transportation: Two-way cab provided

Location: Hyderabad

Role-Sales Strategist.

Experience- min 4 years in Int voice or Int Sale .

Location- Hyderabad.

Job Description:

-Onboarding Americas restaurateurs on our Client's platform by pitching, convincing, and

getting them signed for one of the Client's commission packages.

Responsibilities:

-Shift and schedule adherence.

-Actively support the advertiser in all aspects through to code implementation, keeping the

advertiser and other key stakeholders informed and updated through the process .

-Timely follow-ups and schedule callbacks to customers where necessary.

-Set high standards of performance for self; assuming responsibility and accountability for

successfully completing assignments/tasks.

-Make advertisers and their needs a primary focus of his/her actions; developing and sustaining

productive customer relationships.

-Display expertise and thorough understanding of products and processes.

-Escalate problems/issues to the Supervisor / Technical Experts when warranted.

-Meet QA/QC requirements and other key performance metrics.

-Proactive communication with advertisers and stakeholders.

-Strict adherence to company policies and processes.

-Effective use of tools.

Competencies:

-Driving For Results: Challenging, pushing the organization and themselves to excel and achieve.

-Basic knowledge of Website Development/Structure.

-Pipeline Creation/Lead Generation.

-Customer Success: Doing the right thing for customers.

-Self-motivated: Inspiring, enthusiastic, and passionate about doing a good job.

-Strategic Planning: Able to strategize well.

-Planning And Organizing: Effectively organizing and planning work according to organizational

needs by defining objectives and anticipating needs and priorities.

-Decision Making: Making good decisions in a timely and confident manner.

-Interpersonal Communication: Communicating clearly and effectively with people inside and

outside of the organization.

-Business Acumen: Understanding of business and concepts, and using both general and specific

knowledge to be effective.

-Agility: Displaying agility in thoughts, decision-making, and change management.

-Resilient & self-driven: A proactive & never-give-up attitude.

Mandatory Skills.:

-Excellent communication skills (verbal and written)

-Strong phone presence

-Strong presentation skills at all levels

-Proven negotiation skills

-Analytical, with a strong focus on critical thinking

-Strong problem-solving ability

-International BPO exposure mandate.

-International Voice Sales process experience an Add On.

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