Posted:2 days ago|
Platform:
On-site
Full Time
Eligibility: Any graduate can apply
Experience: Minimum 4 years of experience in International Voice BPO
CTC: ₹6.5 lakhs per annum (including variables)
Shift Timings: Complete night shifts (7:30 PM - 4:30 AM)
Transportation: Two-way cab provided
Location: Hyderabad
Role-Sales Strategist.
Experience- min 4 years in Int voice or Int Sale .
Location- Hyderabad.
Job Description:
-Onboarding Americas restaurateurs on our Client's platform by pitching, convincing, and
getting them signed for one of the Client's commission packages.
Responsibilities:
-Shift and schedule adherence.
-Actively support the advertiser in all aspects through to code implementation, keeping the
advertiser and other key stakeholders informed and updated through the process .
-Timely follow-ups and schedule callbacks to customers where necessary.
-Set high standards of performance for self; assuming responsibility and accountability for
successfully completing assignments/tasks.
-Make advertisers and their needs a primary focus of his/her actions; developing and sustaining
productive customer relationships.
-Display expertise and thorough understanding of products and processes.
-Escalate problems/issues to the Supervisor / Technical Experts when warranted.
-Meet QA/QC requirements and other key performance metrics.
-Proactive communication with advertisers and stakeholders.
-Strict adherence to company policies and processes.
-Effective use of tools.
Competencies:
-Driving For Results: Challenging, pushing the organization and themselves to excel and achieve.
-Basic knowledge of Website Development/Structure.
-Pipeline Creation/Lead Generation.
-Customer Success: Doing the right thing for customers.
-Self-motivated: Inspiring, enthusiastic, and passionate about doing a good job.
-Strategic Planning: Able to strategize well.
-Planning And Organizing: Effectively organizing and planning work according to organizational
needs by defining objectives and anticipating needs and priorities.
-Decision Making: Making good decisions in a timely and confident manner.
-Interpersonal Communication: Communicating clearly and effectively with people inside and
outside of the organization.
-Business Acumen: Understanding of business and concepts, and using both general and specific
knowledge to be effective.
-Agility: Displaying agility in thoughts, decision-making, and change management.
-Resilient & self-driven: A proactive & never-give-up attitude.
Mandatory Skills.:
-Excellent communication skills (verbal and written)
-Strong phone presence
-Strong presentation skills at all levels
-Proven negotiation skills
-Analytical, with a strong focus on critical thinking
-Strong problem-solving ability
-International BPO exposure mandate.
-International Voice Sales process experience an Add On.
Lyros Hyderabad
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