Sales Executive

We are seeking a dynamic and results-driven Sales Representative to join our growing perfume brand. The ideal candidate will have a passion for fragrances, excellent interpersonal skills, and a strong ability to connect with customers. Your goal is to drive sales, build lasting customer relationships, and represent our brand with professionalism and enthusiasm.

Key Responsibilities:

Greet and engage customers, offering tailored fragrance recommendations

Maintain deep knowledge of all products, including scent profiles and brand story

Meet or exceed individual and store sales targets

Conduct product demonstrations and fragrance testing in-store or during promotional events

Handle customer inquiries, complaints, and returns with professionalism

Maintain attractive and organised displays of merchandise

Support inventory control, stock replenishment, and cleanliness of the sales floor

Participate in brand training, workshops, and launch events

Collect customer feedback and market trends to inform future sales strategy

Build relationships with clients and contribute to clienteling efforts

Requirements:

Proven experience in retail or fragrance/cosmetic sales preferred

Strong passion for perfume and an understanding of fragrance categories

Excellent communication, customer service, and interpersonal skills

Ability to work in a fast-paced, target-driven environment

High level of professionalism, personal grooming, and product knowledge

Availability for flexible shifts, including evenings, weekends, and holidays

Multilingual skills are a plus (especially in high-end or tourist locations)

Preferred Qualifications:

Certification in sales, beauty, or retail (not mandatory but an asset)

Experience working with luxury brands or premium customer service environments

Familiarity with CRM systems and POS software