Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 

  • Handle inbound and outbound inquiries related to Hajj and Umrah packages.

  • Provide detailed package information, pricing, itineraries, and inclusions to clients.

  • Achieve monthly and quarterly sales targets through effective lead conversions.

  • Maintain strong customer relationships and provide timely follow-ups.

  • Assist customers with booking, documentation, and payment processes.

  • Coordinate with operations and ticketing teams to ensure smooth service delivery.

  • Maintain and update CRM records, ensuring accurate tracking of leads and conversions.

  • Participate in promotional activities, campaigns, and marketing initiatives.

  • Handle customer concerns and provide solutions promptly and professionally.

  • Stay updated with package details, market trends, competitor pricing, and industry updates.

 

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