Sales executive

Revenue Generation & Target Achievement

Proactively contact and engage with prospective clients through phone calls, emails, and virtual meetings

Conduct thorough needs assessments to understand clients insurance requirements and financial situations

Clearly explain complex insurance products, coverage options, and benefits across health, travel, pet, and SME lines

Cross-sell and upsell additional insurance products to existing clients where appropriate

Recommend complementary coverage options that address clients comprehensive insurance needs

Drive revenue growth by developing and executing comprehensive sales strategies aligned with organizational objectives

Meet or exceed monthly and quarterly sales targets across all product lines

Establish and maintain strong relationships with key stakeholders to facilitate business growth and retention

Specialize in re-engaging and converting digital drop-off leads from the contact center who abandoned their purchase journey

Customer Relationship Management & Service Excellence

Oversee the development and maintenance of strong, long-term relationships with existing customers through regular engagement and proactive service delivery

Implement customer satisfaction initiatives and feedback mechanisms to ensure high levels of client retention

Resolve complex customer issues and complaints, ensuring optimal customer satisfaction and loyalty

Develop and maintain relationships with healthcare providers and other strategic partners to enhance service delivery

Build and maintain relationships with clients for potential renewals and referrals