Sales Executive

About the role:

As a Retail Sales Executive at The Vault at 32nd, you will play a crucial role in providing an exceptional shopping experience for customers. You will be responsible for assisting customers in finding the perfect products, provide information about our offerings, and ensuring the store's overall appearance is inviting and well-maintained. Your interactions with customers will directly contribute to the brand's reputation and customer satisfaction.

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What You Will Be Doing

• Assist customers in finding products, sizes, and styles that meet their preferences and needs.
• Provide accurate and detailed information about products, including fabric, design, and care instructions.
• Handle customer inquiries, concerns, and complaints professionally and promptly, ensuring a positive resolution.
• Stay up-to-date with the latest fashion trends, designers, and product offerings to provide informed recommendations to customers.
• Upsell and cross-sell products to maximize sales opportunities while understanding and respecting customer preferences.
• Monitor inventory levels and replenish stock as needed.
• Participate in sales and promotional events to meet or exceed sales targets.

What You Bring To The Table

• 2+ years of experience in fashion retail, particularly with a multi-designer store.
• Passion for fashion and a strong understanding of current trends and designers.
• Excellent interpersonal and communication skills.
• Customer-centric attitude with a willingness to go the extra mile.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a keen sense of visual aesthetics.
• Degree in fashion or retail-related education is a plus.

What Really Wows Us

• In depth understanding of retail industry trends.
• Entrepreneurial DNA and a high-ownership approach towards challenges.

The Fine Print

32nd is committed to equal employment opportunities regardless of race, colour, national origin, gender, sexual orientation, age, religion, and veteran status. We embrace diversity as a strength, and our hiring and promotion decisions are based solely on qualifications and merit. We are proud to be an equal opportunity employer, dedicated to building a more equitable and inclusive future for all.